Why do People Continue using the Webinar Application? Insight in the New Normal Period

Ryan Randy Suryono, Mardiana Purwaningsih, Arfive Gandhi, Ekawati Marlina, Achmad Nizar Hidayanto, Rahmat Trialih

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Webinars have been widely used in the education before the COVID-19 pandemic due to the application development in the face-to-face learning process. When someday the pandemic ends, will the habit of using webinar technology also end? This study aims to examine what factors influence participants to continue using webinars during the new normal. The conceptual model was built using the Stimulus-Organism-Response (S-O-R) theory, involving 429 respondents. Their quantitative perceptions were processed using PLS-SEM assisted by Smart PLS 3.3.2 software. Factors that influence Satisfaction (SAT) and Perceived Usefulness (USE) are Perceived Enjoyment (ENJ), Perceived Ease of Use (EOU), Perceived Security (SEC), and Perceived Content Quality (QUA) while Webinar Application Continuous Intention (CONT) factor are influenced by Social Influence (INF), Satisfaction (SAT), and Perceived Usefulness (USE). Thus, the webinar application will continue to be used together with the face-to-face method, which will be opened gradually.

Original languageEnglish
Title of host publication2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages154-161
Number of pages8
ISBN (Electronic)9781665401470
DOIs
Publication statusPublished - 2021
Event2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021 - Banyuwangi, Indonesia
Duration: 27 Oct 202128 Oct 2021

Publication series

Name2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021

Conference

Conference2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021
Country/TerritoryIndonesia
CityBanyuwangi
Period27/10/2128/10/21

Keywords

  • COVID-19
  • distance learning
  • pandemic
  • S-O-R theory
  • teleconference
  • Webinar

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