TY - GEN
T1 - Why do People Continue using the Webinar Application? Insight in the New Normal Period
AU - Suryono, Ryan Randy
AU - Purwaningsih, Mardiana
AU - Gandhi, Arfive
AU - Marlina, Ekawati
AU - Hidayanto, Achmad Nizar
AU - Trialih, Rahmat
N1 - Funding Information:
ACKNOWLEDGMENT This research was supported by the Faculty of Engineering and Computer Science, Universitas Teknokrat Indonesia.
Publisher Copyright:
© 2021 IEEE.
PY - 2021
Y1 - 2021
N2 - Webinars have been widely used in the education before the COVID-19 pandemic due to the application development in the face-to-face learning process. When someday the pandemic ends, will the habit of using webinar technology also end? This study aims to examine what factors influence participants to continue using webinars during the new normal. The conceptual model was built using the Stimulus-Organism-Response (S-O-R) theory, involving 429 respondents. Their quantitative perceptions were processed using PLS-SEM assisted by Smart PLS 3.3.2 software. Factors that influence Satisfaction (SAT) and Perceived Usefulness (USE) are Perceived Enjoyment (ENJ), Perceived Ease of Use (EOU), Perceived Security (SEC), and Perceived Content Quality (QUA) while Webinar Application Continuous Intention (CONT) factor are influenced by Social Influence (INF), Satisfaction (SAT), and Perceived Usefulness (USE). Thus, the webinar application will continue to be used together with the face-to-face method, which will be opened gradually.
AB - Webinars have been widely used in the education before the COVID-19 pandemic due to the application development in the face-to-face learning process. When someday the pandemic ends, will the habit of using webinar technology also end? This study aims to examine what factors influence participants to continue using webinars during the new normal. The conceptual model was built using the Stimulus-Organism-Response (S-O-R) theory, involving 429 respondents. Their quantitative perceptions were processed using PLS-SEM assisted by Smart PLS 3.3.2 software. Factors that influence Satisfaction (SAT) and Perceived Usefulness (USE) are Perceived Enjoyment (ENJ), Perceived Ease of Use (EOU), Perceived Security (SEC), and Perceived Content Quality (QUA) while Webinar Application Continuous Intention (CONT) factor are influenced by Social Influence (INF), Satisfaction (SAT), and Perceived Usefulness (USE). Thus, the webinar application will continue to be used together with the face-to-face method, which will be opened gradually.
KW - COVID-19
KW - distance learning
KW - pandemic
KW - S-O-R theory
KW - teleconference
KW - Webinar
UR - http://www.scopus.com/inward/record.url?scp=85124373875&partnerID=8YFLogxK
U2 - 10.1109/ICOMITEE53461.2021.9650318
DO - 10.1109/ICOMITEE53461.2021.9650318
M3 - Conference contribution
AN - SCOPUS:85124373875
T3 - 2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021
SP - 154
EP - 161
BT - 2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021
Y2 - 27 October 2021 through 28 October 2021
ER -