Utilization of Digital Technology in Managing the Jakarta Walking Tour

Budiman mahmud Musthofa; Uggasena ariya Saputra

doi:10.2991/978-2-38476-132-6_25

Utilization of Digital Technology in Managing the Jakarta Walking Tour

Budiman mahmud Musthofa, Uggasena ariya Saputra

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Technological disruption has made major changes in the development of the tourism industry. Utilization of technology for the management of the travel business, especially tour management, has now become a necessity in order to be able to compete with competitors. The purpose of this paper is to explain the use of digital technology in managing the Jakarta walking tour conducted by the Jakarta Good Guide (JGG) community. This research was conducted using qualitative methods with case studies on the Jakarta Good Guide (JGG). The results showed that JGG utilized digital technology as a means of communication for promotion, marketing, tour management and getting feedback from tourists. JGG also uses various digital and social media platforms to develop Jakarta walking tour activities. The use of digital technology has had a huge impact on the development of Jakarta walking tour activities since JGG was founded in 2014 until now.

Original language	English
Title of host publication	Proceedings of the 6th International Conference on Vocational Education Applied Science and Technology (ICVEAST 2023)
Pages	269-275
DOIs	https://doi.org/10.2991/978-2-38476-132-6_25
Publication status	Published - 31 Oct 2023

Keywords

Walking Tour
Digital Technology
Social Media
Guide

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10.2991/978-2-38476-132-6_25

Cite this

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title = "Utilization of Digital Technology in Managing the Jakarta Walking Tour",

abstract = "Technological disruption has made major changes in the development of the tourism industry. Utilization of technology for the management of the travel business, especially tour management, has now become a necessity in order to be able to compete with competitors. The purpose of this paper is to explain the use of digital technology in managing the Jakarta walking tour conducted by the Jakarta Good Guide (JGG) community. This research was conducted using qualitative methods with case studies on the Jakarta Good Guide (JGG). The results showed that JGG utilized digital technology as a means of communication for promotion, marketing, tour management and getting feedback from tourists. JGG also uses various digital and social media platforms to develop Jakarta walking tour activities. The use of digital technology has had a huge impact on the development of Jakarta walking tour activities since JGG was founded in 2014 until now.",

keywords = "Walking Tour, Digital Technology, Social Media, Guide",

author = "Musthofa, {Budiman mahmud} and Saputra, {Uggasena ariya}",

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doi = "10.2991/978-2-38476-132-6_25",

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Utilization of Digital Technology in Managing the Jakarta Walking Tour. / Musthofa, Budiman mahmud; Saputra, Uggasena ariya.
Proceedings of the 6th International Conference on Vocational Education Applied Science and Technology (ICVEAST 2023). 2023. p. 269-275 Chapter 25.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Utilization of Digital Technology in Managing the Jakarta Walking Tour

AU - Musthofa, Budiman mahmud

AU - Saputra, Uggasena ariya

PY - 2023/10/31

Y1 - 2023/10/31

N2 - Technological disruption has made major changes in the development of the tourism industry. Utilization of technology for the management of the travel business, especially tour management, has now become a necessity in order to be able to compete with competitors. The purpose of this paper is to explain the use of digital technology in managing the Jakarta walking tour conducted by the Jakarta Good Guide (JGG) community. This research was conducted using qualitative methods with case studies on the Jakarta Good Guide (JGG). The results showed that JGG utilized digital technology as a means of communication for promotion, marketing, tour management and getting feedback from tourists. JGG also uses various digital and social media platforms to develop Jakarta walking tour activities. The use of digital technology has had a huge impact on the development of Jakarta walking tour activities since JGG was founded in 2014 until now.

AB - Technological disruption has made major changes in the development of the tourism industry. Utilization of technology for the management of the travel business, especially tour management, has now become a necessity in order to be able to compete with competitors. The purpose of this paper is to explain the use of digital technology in managing the Jakarta walking tour conducted by the Jakarta Good Guide (JGG) community. This research was conducted using qualitative methods with case studies on the Jakarta Good Guide (JGG). The results showed that JGG utilized digital technology as a means of communication for promotion, marketing, tour management and getting feedback from tourists. JGG also uses various digital and social media platforms to develop Jakarta walking tour activities. The use of digital technology has had a huge impact on the development of Jakarta walking tour activities since JGG was founded in 2014 until now.

KW - Walking Tour

KW - Digital Technology

KW - Social Media

KW - Guide

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DO - 10.2991/978-2-38476-132-6_25

M3 - Conference contribution

SP - 269

EP - 275

BT - Proceedings of the 6th International Conference on Vocational Education Applied Science and Technology (ICVEAST 2023)

ER -

Utilization of Digital Technology in Managing the Jakarta Walking Tour

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Keywords

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