User Satisfaction on Utilization of Human Resources Information System (HRIS) in Public Organizations

Badra Al Aufa; Heri Yuliyanto

doi:10.3390/proceedings2022083032

User Satisfaction on Utilization of Human Resources Information System (HRIS) in Public Organizations

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This study examines the relationship between Human Resources Information System(HRIS) application; system quality, information quality, service quality, and user satisfaction. The conceptual foundation for this paper is the DeLone and McLean information system success model (ISSM). This study contributes to existing research using the DeLone and McLean model applied in an Indonesian context. This research employs a descriptive analysis with a quantitative approach. The research sample consists of the whole utilization of HRIS that represented a division in public organizations exert in the security sector. The author uses the SPSS test in two stages: a validity and reliability test and a multiple regression analysis. The findings reveal that information quality and service quality partially influence user satisfaction.

Original language	English
Title of host publication	the 5th International Conference on Vocational Education Applied Science and Technology 2022
Publisher	Program Pendidikan Vokasi Universitas Indonesia
DOIs	https://doi.org/10.3390/proceedings2022083032
Publication status	Published - 27 Dec 2022

Keywords

system information
HRIS
DeLone and McLean
user satisfaction

Access to Document

10.3390/proceedings2022083032

Cite this

@inproceedings{c11d8b1698054efea2dde85d3d57a238,

title = "User Satisfaction on Utilization of Human Resources Information System (HRIS) in Public Organizations",

abstract = "This study examines the relationship between Human Resources Information System(HRIS) application; system quality, information quality, service quality, and user satisfaction. The conceptual foundation for this paper is the DeLone and McLean information system success model (ISSM). This study contributes to existing research using the DeLone and McLean model applied in an Indonesian context. This research employs a descriptive analysis with a quantitative approach. The research sample consists of the whole utilization of HRIS that represented a division in public organizations exert in the security sector. The author uses the SPSS test in two stages: a validity and reliability test and a multiple regression analysis. The findings reveal that information quality and service quality partially influence user satisfaction.",

keywords = "system information, HRIS, DeLone and McLean, user satisfaction",

author = "Aufa, {Badra Al} and Sancoko and Heri Yuliyanto",

year = "2022",

month = dec,

day = "27",

doi = "10.3390/proceedings2022083032",

language = "English",

booktitle = "the 5th International Conference on Vocational Education Applied Science and Technology 2022",

publisher = "Program Pendidikan Vokasi Universitas Indonesia",

}

User Satisfaction on Utilization of Human Resources Information System (HRIS) in Public Organizations. / Aufa, Badra Al ; Sancoko, ; Yuliyanto, Heri.
the 5th International Conference on Vocational Education Applied Science and Technology 2022. Program Pendidikan Vokasi Universitas Indonesia, 2022.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - User Satisfaction on Utilization of Human Resources Information System (HRIS) in Public Organizations

AU - Aufa, Badra Al

AU - Sancoko, null

AU - Yuliyanto, Heri

PY - 2022/12/27

Y1 - 2022/12/27

N2 - This study examines the relationship between Human Resources Information System(HRIS) application; system quality, information quality, service quality, and user satisfaction. The conceptual foundation for this paper is the DeLone and McLean information system success model (ISSM). This study contributes to existing research using the DeLone and McLean model applied in an Indonesian context. This research employs a descriptive analysis with a quantitative approach. The research sample consists of the whole utilization of HRIS that represented a division in public organizations exert in the security sector. The author uses the SPSS test in two stages: a validity and reliability test and a multiple regression analysis. The findings reveal that information quality and service quality partially influence user satisfaction.

AB - This study examines the relationship between Human Resources Information System(HRIS) application; system quality, information quality, service quality, and user satisfaction. The conceptual foundation for this paper is the DeLone and McLean information system success model (ISSM). This study contributes to existing research using the DeLone and McLean model applied in an Indonesian context. This research employs a descriptive analysis with a quantitative approach. The research sample consists of the whole utilization of HRIS that represented a division in public organizations exert in the security sector. The author uses the SPSS test in two stages: a validity and reliability test and a multiple regression analysis. The findings reveal that information quality and service quality partially influence user satisfaction.

KW - system information

KW - HRIS

KW - DeLone and McLean

KW - user satisfaction

UR - https://www.mdpi.com/2504-3900/83/1/32

U2 - 10.3390/proceedings2022083032

DO - 10.3390/proceedings2022083032

M3 - Conference contribution

BT - the 5th International Conference on Vocational Education Applied Science and Technology 2022

PB - Program Pendidikan Vokasi Universitas Indonesia

ER -

User Satisfaction on Utilization of Human Resources Information System (HRIS) in Public Organizations

Abstract

Keywords

Access to Document

Other files and links

Fingerprint

Cite this