Twitter Sentiment to Analyze Net Brand Reputation of Mobile Phone Providers

Keyphrases

• Brand Reputation 100%
• Business Insights 50%
• Classification Methods 50%
• Classification Scheme 50%
• Customer Emotion 50%
• Customer Satisfaction 100%
• Data Balancing 50%
• Data Cleaning 50%
• Decision Tree Classifier 50%
• Feature Extraction Methods 50%
• Indonesia 50%
• March 2015 50%
• Mobile Phone 100%
• Nave Bayes 50%
• Net Brand Reputation 100%
• New Customers 50%
• Online Services 50%
• Quality of Service 50%
• Reputation-based 50%
• Sampling Model 50%
• Sentiment Analysis 50%
• Short Message Service 50%
• Social Media 50%
• Support Vector Machine 50%
• Telecommunication Service Industry 50%
• Twitter Data 50%
• Twitter Posts 50%
• Twitter Sentiment 100%
• Voice Service 50%

Computer Science

• Classification Scheme 50%
• Customer Satisfaction 100%
• Data Cleaning 50%
• Decision Tree Classifier 50%
• Feature Extraction 50%
• Nave Bayes 50%
• Sentiment Analysis 50%
• Short Messaging 50%
• Support Vector Machine 50%
• Telecommunication Service 50%
• Twitter Message 50%