Toward catalog of enterprise resource planning (ERP) implementation benefits: An empirical analysis of an indonesian agricultural company

Research output: Contribution to conferencePaperpeer-review

Abstract

Enterprise Resource Planning (ERP) systems are complex mega-packages, integrated, and allencompassing, systems designed to support the key functional areas of the organization. As a complete system, ERP has huge impacts in business especially in helping companies for reaching competitive advantage for their business. The large amount of investment has been made by the company to implement these systems. However, there are various results of ERP implementation in the companies, from those who gain the huge amount of profit to the ones who get huge disaster. Therefore, it is important for the company to know whether their expenses bring benefits to the company or not. This research aims to formulate a catalog of ERP implementation benefits, which later we used to measure the benefits gained from the ERP implementation in an agricultural company. The catalog was developed by using the five dimensions from Shang and Seddon of ERP benefits framework and 73 subcategories of dimension from Ranti's Generic IS/IT value. Our analysis in the company by using our proposed catalog showed that they have gained the benefits of ERP implementation in the following dimension: operational, managerial, strategic, IT infrastructure, and organizational with the total of 25 categories and 41 subcategories were accepted.

Original languageEnglish
Pages807-821
Number of pages15
Publication statusPublished - 1 Jan 2012
Event19th IBIMA Conference on Innovation Vision 2020: Sustainable Growth, Entrepreneurship and Economic Development - Barcelona, Spain
Duration: 12 Nov 201213 Nov 2012

Conference

Conference19th IBIMA Conference on Innovation Vision 2020: Sustainable Growth, Entrepreneurship and Economic Development
CountrySpain
CityBarcelona
Period12/11/1213/11/12

Keywords

  • Business benefit
  • Enterprise resource planning
  • ERP
  • ERP benefit
  • Intangible benefit

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