TY - JOUR
T1 - The strategic role of information communication technology in succeeding medical tourism
AU - Ayuningtyas, Dumilah
AU - Ariwibowo, Dionisius Alvian
N1 - Publisher Copyright:
© 2020 Elsevier España, S.L.U.
PY - 2020/10
Y1 - 2020/10
N2 - Objective: This study aims to gain a deep understanding of ICT strategic role in succeeding in medical tourism based on pre-procedure and post-procedure perspective. Methods: A Literature review was conducted from 2 websites, 14 journals, and three books by the year 2008–2019 to find the role of ICT in the pre-procedure and post-procedure of medical tourism. Result: Main healthcare services, such as patient admission and electronic medical record, can be optimized by utilizing ICT. ICT is also necessary for supporting integrated services for both health and tourism providers. Other than treatment and care services, ICT also had a big role in business purposes, such as the source of information, simplify the payment process, facilitate logistics and other administration processes. Conclusion: It concluded that ICT played an important strategic role in medical tourism. Adequate infrastructures, human resources, and standards need to improve first to maximize ICT in medical tourism implementation.
AB - Objective: This study aims to gain a deep understanding of ICT strategic role in succeeding in medical tourism based on pre-procedure and post-procedure perspective. Methods: A Literature review was conducted from 2 websites, 14 journals, and three books by the year 2008–2019 to find the role of ICT in the pre-procedure and post-procedure of medical tourism. Result: Main healthcare services, such as patient admission and electronic medical record, can be optimized by utilizing ICT. ICT is also necessary for supporting integrated services for both health and tourism providers. Other than treatment and care services, ICT also had a big role in business purposes, such as the source of information, simplify the payment process, facilitate logistics and other administration processes. Conclusion: It concluded that ICT played an important strategic role in medical tourism. Adequate infrastructures, human resources, and standards need to improve first to maximize ICT in medical tourism implementation.
KW - ICT
KW - Medical tourism
KW - Strategic role
UR - http://www.scopus.com/inward/record.url?scp=85092285236&partnerID=8YFLogxK
U2 - 10.1016/j.enfcli.2020.06.039
DO - 10.1016/j.enfcli.2020.06.039
M3 - Article
C2 - 33040894
AN - SCOPUS:85092285236
SN - 1130-8621
VL - 30
SP - 170
EP - 173
JO - Enfermeria Clinica
JF - Enfermeria Clinica
ER -
