The role of working conditions and social support on work-family conflict: A qualitative study on garment industry

Luthfianti Zakia, Aryana Satrya

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Garment industry plays an important role in Indonesia economy. The role expands from contributing to GDP, as one of the 10 largest clothing export countries in the world in 2016, to being one of the four sectors that absorb the most labor in Indonesia. However, the garment industry holds many problems of its working condition. Poor working conditions affect the personal life of workers as they make it difficult for the workers to balance both their working and personal life. This research was conducted with qualitative methods to understand how working condition affect work-family conflict and how social support plays a role in the relationship between the two. Data from 10 focus group discussions, which involved 93 participants from five major cities in Indonesia, were gathered. The data were analyzed through a coding process assisted by Qualitative Data Analysis Software (QDAS) using NVivo 12. The results have produced three main nodes, namely Work-Family Conflict with Time-Based and Strain-Based as sub-nodes; Social Support with Work Environment and Family as sub-nodes; and Working Conditions with Working Hours and Workload as sub-nodes. The analysis found that workers in garment industry still experience poor working conditions with lengthy working hours of more than eight hours per day, and overtime works of more than three hours per day. Moreover, the workload, in the form of excessive daily targets, aggravates the condition. As a result, many conflicts occur in families especially related to children. Social supports from co-workers and spouses can reduce negative effects of poor working conditions and further can reduce work-family conflict. The workplaces may provide policies to create more sensible target workloads and overtimes, therefore encouraging their workers in balancing their personal life and work life. Workers with less work pressure will experience increased job satisfaction, decreased emotional fatigue, and lower work-family conflicts.

Original languageEnglish
Title of host publicationProceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019
Subtitle of host publicationEducation Excellence and Innovation Management through Vision 2020
EditorsKhalid S. Soliman
PublisherInternational Business Information Management Association, IBIMA
Pages9792-9802
Number of pages11
ISBN (Electronic)9780999855126
Publication statusPublished - 1 Jan 2019
Event33rd International Business Information Management Association Conference: Education Excellence and Innovation Management through Vision 2020, IBIMA 2019 - Granada, Spain
Duration: 10 Apr 201911 Apr 2019

Publication series

NameProceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020

Conference

Conference33rd International Business Information Management Association Conference: Education Excellence and Innovation Management through Vision 2020, IBIMA 2019
CountrySpain
CityGranada
Period10/04/1911/04/19

Keywords

  • Qualitative methods
  • Social support
  • Work-family conflicts
  • Working condition

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