The relationship between work life conflict, emotional exhaustion, job embeddedness and organizational citizenship behavior: A case of worker in Greater Jakarta

Ajeng Sekar Arum, Ayu Aprilianti Lizar, Nayunda Andhika Sari, Riani Rachmawati

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This research aims to investigate the influence of work life conflict on job embeddedness and organizational citizenship behavior mediated by emotional exhaustion. 196 employees from various organizations was participated in this study. The data was collected using questionnaire and then analyzed using structural equation modelling technique. The results show that work life conflict positively influence emotional exhaustion. Work life conflict was also found negatively influence organizational citizenship behavior but has no relationship with job embeddedness. In additions, the research also found that there are no relationships between emotional exhaustion and organizational behavior as well as job embeddedness. No mediation occurs in this model. As a conclusion this research suggests that high work life conflict can increase emotional exhaustion and it can also decrease organizational behavior among the respondents.

Original languageEnglish
Title of host publicationProceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018 - Vision 2020
Subtitle of host publicationSustainable Economic Development and Application of Innovation Management from Regional expansion to Global Growth
EditorsKhalid S. Soliman
PublisherInternational Business Information Management Association, IBIMA
Pages5509-5520
Number of pages12
ISBN (Electronic)9780999855119
Publication statusPublished - 1 Jan 2019
Event32nd International Business Information Management Association Conference, IBIMA 2018 - Seville, Spain
Duration: 15 Nov 201816 Nov 2018

Publication series

NameProceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018 - Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional expansion to Global Growth

Conference

Conference32nd International Business Information Management Association Conference, IBIMA 2018
CountrySpain
CitySeville
Period15/11/1816/11/18

Keywords

  • Emotional exhaustion
  • Job embeddedness
  • Organizational citizenship behavior
  • Structural equation modeling
  • Work-life conflict

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