The Relationship between Psychological Capital and Organizational Citizenship Behavior among Employees in Bank Syariah X

Hapsari Cintantya, Alice Salendu

Research output: Contribution to conferencePaperpeer-review

Abstract

This research was conducted to study the relationship between Psychological Capital (PsyCap) and Organizational Citizenship Behavior (OCB) towards employees in Bank Syariah X. Psychological capital is an individual's positive psychological state of development and is characterized by having self-efficacy, optimism, hope, and resiliency. Although OCB is not critical to the task or job, it serves to facilitate the organizational functioning. Therefore, not only employees are expected to fulfill their work obligations, they are also required to demonstrate the other positive behaviors that could promote the company to success. Psychological Capital (PsyCap) is one of the vital internal factors in regards to the Organizational Citizenship Behavior (OCB) emerging. Psychological Capital (PsyCap) is measured with Psychological Capital Questionnaire (PCQ) (2007), while organizational citizenship behavior (OCB) is measured by using Organizational Citizenship Behavior Scale (2002). Through Pearson Correlation statistic technique, it was found that from 135 survey participants, which are employees of Bank Syariah X's main office, there is a positive and significant relationship between Psychological Capital (PsyCap) and Organizational Citizenship Behavior (OCB) (r=.53, p
Original languageEnglish
Publication statusPublished - 2017
EventThe 2nd International Conference on Strategic and Global Studies 2018 - ID, Depok, Indonesia
Duration: 1 Jan 2017 → …

Conference

ConferenceThe 2nd International Conference on Strategic and Global Studies 2018
CountryIndonesia
CityDepok
Period1/01/17 → …

Keywords

  • Bank Syariah; Organizational Citizenship Behavior (OCB); Psychological Capital (PsyCap)

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