@inproceedings{da0ed247c90d42e0adeaf2fc2f2e06b7,
title = "The Relationship Between Case Manager Competence and Nurse Burnout in Indonesia",
abstract = "This study aims to identify the relationship between case manager competency and nurse burnout in Indonesia. A cross-sectional survey was conducted with 235 nurses in three hospitals located in Jakarta and Tangerang. The questionnaire used in this study comprise of: demographic data; General Self Efficacy Scale; Nurse Manager Competency Scale; and Oldenburg Burnout Inventory. Most respondents experienced emotional exhaustion and disengagement. The case manager{\textquoteright}s competence reported low. Analysis showed that the case manager{\textquoteright}s competence in actuating, communication, and problem-solving associated with nurse burnout. Direction, communication competency, and problem-solving competency of the case manager may reduce the burnout of nurse executor. Improving the competence of nurse manager is very important in order to reduce nurse burnout.",
keywords = "burnout, case manager, managerial competencies, work environment",
author = "Ana Lusiyana and Hanny Handiyani and Hening Pujasari",
year = "2021",
month = mar,
day = "15",
doi = "10.18502/kls.v6i1.8772",
language = "English",
series = "KnE Life Sciences",
pages = "953--968",
booktitle = "The 4th International Virtual Conference on Nursing",
}