TY - GEN
T1 - The Method and Metric of User Experience Evaluation
T2 - 10th International Conference on Software and Computer Applications, ICSCA 2021
AU - Inan Nur, Aulia
AU - B. Santoso, Harry
AU - O. Hadi Putra, Panca
N1 - Funding Information:
This research was supported by Hibah Publikasi Terindeks Inter-nasional (PUTI) Q2 2020 at Universitas Indonesia (Number: NKB-846/UN2.RST/HKP.05.00/ 2020).
Publisher Copyright:
© 2021 ACM.
PY - 2021/2/23
Y1 - 2021/2/23
N2 - With the growth of User Experience (UX) research field, researchers have developed various ways to implement UX evaluation method. These evaluation methods have different practice, evaluated application, and type of collected aspect. This article provides a systematic literature review on research papers from 2000 to 2019 related to UX evaluation, to better understand UX evaluation method and its implementation, what kind of application its applied to, and what type of collected metric. The result of this paper presents the most frequently used method is self-reported measurement that evaluates self-reported metric and issue-based metric and the least frequently used method is physiological measurement that evaluates emotion and stress metric.
AB - With the growth of User Experience (UX) research field, researchers have developed various ways to implement UX evaluation method. These evaluation methods have different practice, evaluated application, and type of collected aspect. This article provides a systematic literature review on research papers from 2000 to 2019 related to UX evaluation, to better understand UX evaluation method and its implementation, what kind of application its applied to, and what type of collected metric. The result of this paper presents the most frequently used method is self-reported measurement that evaluates self-reported metric and issue-based metric and the least frequently used method is physiological measurement that evaluates emotion and stress metric.
KW - Measurement
KW - Methods
KW - Systematic Literature Review
KW - User Experience
UR - http://www.scopus.com/inward/record.url?scp=85112246367&partnerID=8YFLogxK
U2 - 10.1145/3457784.3457832
DO - 10.1145/3457784.3457832
M3 - Conference contribution
AN - SCOPUS:85112246367
T3 - ACM International Conference Proceeding Series
SP - 307
EP - 317
BT - 2021 10th International Conference on Software and Computer Applications, ICSCA 2021
PB - Association for Computing Machinery
Y2 - 23 February 2021 through 26 February 2021
ER -