The Method and Metric of User Experience Evaluation: A Systematic Literature Review

Aulia Inan Nur, Harry B. Santoso, Panca O. Hadi Putra

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

With the growth of User Experience (UX) research field, researchers have developed various ways to implement UX evaluation method. These evaluation methods have different practice, evaluated application, and type of collected aspect. This article provides a systematic literature review on research papers from 2000 to 2019 related to UX evaluation, to better understand UX evaluation method and its implementation, what kind of application its applied to, and what type of collected metric. The result of this paper presents the most frequently used method is self-reported measurement that evaluates self-reported metric and issue-based metric and the least frequently used method is physiological measurement that evaluates emotion and stress metric.

Original languageEnglish
Title of host publication2021 10th International Conference on Software and Computer Applications, ICSCA 2021
PublisherAssociation for Computing Machinery
Pages307-317
Number of pages11
ISBN (Electronic)9781450388825
DOIs
Publication statusPublished - 23 Feb 2021
Event10th International Conference on Software and Computer Applications, ICSCA 2021 - Virtual, Online, Malaysia
Duration: 23 Feb 202126 Feb 2021

Publication series

NameACM International Conference Proceeding Series

Conference

Conference10th International Conference on Software and Computer Applications, ICSCA 2021
Country/TerritoryMalaysia
CityVirtual, Online
Period23/02/2126/02/21

Keywords

  • Measurement
  • Methods
  • Systematic Literature Review
  • User Experience

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