TY - JOUR
T1 - The link between travel motivation and satisfaction in heritage destination
T2 - 1st Journal of Environmental Science and Sustainable Development Symposium, JESSD 2020
AU - Sanjaya, Velysia
AU - Aruan, Tumpal Daniel H.
N1 - Funding Information:
Universitas Indonesia funds this research through Publikasi Terindeks Internasional (PUTI) UI with contract number NKB-2500/UN.2RST/HKP.05.00/2020. The authors further express gratitude to Caroline and Shinta for the supports of language editing and proof-reading. Most generous gratitude to the lecturers who have helped the author during the process of compiling this research. The author also wants to give special gratitude to respondents who have filled out the research data questionnaire.
Publisher Copyright:
© Published under licence by IOP Publishing Ltd.
PY - 2021/4/1
Y1 - 2021/4/1
N2 - Gravari-Barbas (2018) states that the demand for heritage is becoming increasingly urgent in the context of a hypermodern society. The motivation-satisfaction relationship is a popular research topic in tourism. Both can be investigated through direct relationships and indirect relationships. However, the previous literature failed to explain the direct relationship between motivation-satisfaction. This study aims to determine the direct and indirect effects between tourists' motivation-satisfaction towards the heritage destination through the role of experience-related factors and destination images perceived by tourists during a visit to a heritage destination. The sample is Indonesian citizens who had traveled to Borobudur Temple last year. The research is using Partial Least Square-Structural Equation Modeling (PLS-SEM) for processing data from 442 respondents. The result indicates a significant effect between motivation-satisfaction through destination image and one of the experiential factors. These findings contribute to understanding the determinants of tourist's behavior and satisfaction towards a heritage destination.
AB - Gravari-Barbas (2018) states that the demand for heritage is becoming increasingly urgent in the context of a hypermodern society. The motivation-satisfaction relationship is a popular research topic in tourism. Both can be investigated through direct relationships and indirect relationships. However, the previous literature failed to explain the direct relationship between motivation-satisfaction. This study aims to determine the direct and indirect effects between tourists' motivation-satisfaction towards the heritage destination through the role of experience-related factors and destination images perceived by tourists during a visit to a heritage destination. The sample is Indonesian citizens who had traveled to Borobudur Temple last year. The research is using Partial Least Square-Structural Equation Modeling (PLS-SEM) for processing data from 442 respondents. The result indicates a significant effect between motivation-satisfaction through destination image and one of the experiential factors. These findings contribute to understanding the determinants of tourist's behavior and satisfaction towards a heritage destination.
UR - http://www.scopus.com/inward/record.url?scp=85104194269&partnerID=8YFLogxK
U2 - 10.1088/1755-1315/716/1/012067
DO - 10.1088/1755-1315/716/1/012067
M3 - Conference article
AN - SCOPUS:85104194269
SN - 1755-1307
VL - 716
JO - IOP Conference Series: Earth and Environmental Science
JF - IOP Conference Series: Earth and Environmental Science
IS - 1
M1 - 012067
Y2 - 28 September 2020 through 30 September 2020
ER -