The Key Success Factors in E-Marketplace Implementation: A Systematic Literature Review

Yoga Prihastomo, Meyliana, Achmad Nizar Hidayanto, Harjanto Prabowo

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Citations (Scopus)

Abstract

Globally, internet users and mobile phone are increasing significantly all the time. One of the impacts from the growth of it, there is the revolution in a traditional market. Nowadays, people tend to buy something through an online channel or electronic marketplace (e-marketplace). This study aims to obtain literature of key success factors of e-marketplace implementation. It uses Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines to articles published in 2005-2018. A total of 231 articles obtain from considerable databases for instance: IEEE Explore, ACM Digital Library, Science Direct and etc. Furthermore, it validates and examines in order to obtain 37 articles which can be used as the main study. As the result, it finds 11 key success factors for e-marketplace as follows: Trust, technical, platform, platform owner, product, service operation, seller, marketing and sales, payment channel, buyer, and environmental.

Original languageEnglish
Title of host publicationProceedings of 2018 International Conference on Information Management and Technology, ICIMTech 2018
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages443-448
Number of pages6
ISBN (Electronic)9781538658215
DOIs
Publication statusPublished - 8 Nov 2018
Event3rd International Conference on Information Management and Technology, ICIMTech 2018 - Jakarta, Indonesia
Duration: 3 Sep 20185 Sep 2018

Publication series

NameProceedings of 2018 International Conference on Information Management and Technology, ICIMTech 2018

Conference

Conference3rd International Conference on Information Management and Technology, ICIMTech 2018
CountryIndonesia
CityJakarta
Period3/09/185/09/18

Keywords

  • e-marketplace
  • electronic marketplace
  • key success factor
  • systematic literature review

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