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The influence of transparency, anthropomorphism, and positive politeness on chatbots for service recovery in E-health applications
Zuhal ‘Alimul Hadi, Dinda Adriani Siregar, Gitan Sahl Tazakha Wijaya, Putu Wuri Handayani, Nabila Clydea Harahap
Research output: Contribution to journal › Article › peer-review