TY - JOUR
T1 - The influence of social media⇔s marketing activity on local brand equity and consumer response
T2 - Using mix method approach
AU - Rusfian, Effy Zalfiana
AU - Alessandro, Jodie Daffa
N1 - Funding Information:
This study was supported by Dean of the Faculty Administrative Chandra Wijaya, MM., MSi
Publisher Copyright:
© 2021 Linguistic Society of America. All Rights Reserved.
PY - 2021/12/31
Y1 - 2021/12/31
N2 - Social media advertising currently has an impactful influence on the customer response toward a brand or a product. Marketing activities that occur on the brand's social media sites are also the main reason for generating brand equity and influencing customer response. The followers that are included on the social media sites of the brand are the customers that follow the latest information about the brand’s product, price, and promotion. Consumers look for information about specific brands on these social media sites, especially Indonesian local brands. Furthermore, these websites have a great influence on consumers' purchasing intentions. The purpose of this research is to analyze the impact of social media marketing campaigns (SMMA) on consumer response (CR) through brand equity (BE).and analyze what type of content is shared and preferred by social media users This study uses a mixed-method approach by using Explanatory Design. This study showed there is a positive relationship between SMMA towards CR. BE has the influence of mediation for SMMA and CR. The study also showed that value proposition branding on a social media advertisement properly could improve the consumer response. The results of this research can be used as basic data for local branding marketing strategies. especially by investigating the relative importance of each component of social media advertising and considering the impact of customer response to purchase intentions.
AB - Social media advertising currently has an impactful influence on the customer response toward a brand or a product. Marketing activities that occur on the brand's social media sites are also the main reason for generating brand equity and influencing customer response. The followers that are included on the social media sites of the brand are the customers that follow the latest information about the brand’s product, price, and promotion. Consumers look for information about specific brands on these social media sites, especially Indonesian local brands. Furthermore, these websites have a great influence on consumers' purchasing intentions. The purpose of this research is to analyze the impact of social media marketing campaigns (SMMA) on consumer response (CR) through brand equity (BE).and analyze what type of content is shared and preferred by social media users This study uses a mixed-method approach by using Explanatory Design. This study showed there is a positive relationship between SMMA towards CR. BE has the influence of mediation for SMMA and CR. The study also showed that value proposition branding on a social media advertisement properly could improve the consumer response. The results of this research can be used as basic data for local branding marketing strategies. especially by investigating the relative importance of each component of social media advertising and considering the impact of customer response to purchase intentions.
KW - customer
KW - Local brand equity
KW - Social media marketing
UR - http://www.scopus.com/inward/record.url?scp=85116878758&partnerID=8YFLogxK
U2 - 10.37028/lingcure.v5nS1.1462
DO - 10.37028/lingcure.v5nS1.1462
M3 - Article
AN - SCOPUS:85116878758
SN - 2690-103X
VL - 5
SP - 767
EP - 780
JO - Linguistics and Culture Review
JF - Linguistics and Culture Review
ER -