The influence of knowledge management tools utilization towards knowledge management readiness

Muhammad Rifki Shihab, Yuni Wulandari

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

This research realizes the needs for organizations to increase its readiness towards the implementation of knowledge management. This study specifically analyzes factors related to knowledge management tools utilization within the organization as antecedents towards knowledge management implementation readiness. Data were gathered from 57 respondents whom were employees of a leading software development organization in Indonesia. The analysis was conducted by using Partial Least Square Structural Equation Modelling (PLS-SEM) technique. This study concludes that incident management tools positively influences the use of portals, as well as internal KM repository tools. The two concertedly, influenced KM readiness.

Original languageEnglish
Title of host publication2016 International Conference on Information Technology Systems and Innovation, ICITSI 2016 - Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781509024490
DOIs
Publication statusPublished - 16 Feb 2017
Event3rd International Conference on Information Technology Systems and Innovation, ICITSI 2016 - Bandung - Bali, Indonesia
Duration: 24 Oct 201627 Oct 2016

Publication series

Name2016 International Conference on Information Technology Systems and Innovation, ICITSI 2016 - Proceedings

Conference

Conference3rd International Conference on Information Technology Systems and Innovation, ICITSI 2016
Country/TerritoryIndonesia
CityBandung - Bali
Period24/10/1627/10/16

Keywords

  • KM Readiness
  • Knowledge Management
  • PLS-SEM

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