The Impact of Information System Implementation on Performance in the Expenditure Cash/Bank Unit at National Cardiovascular Center Harapan Kita Jakarta

Background: Health Management Information Systems (HMIS) is an element of health informatics that focuses mainly on the administrational needs of hospitals. The use of HMIS in a hospital operation must be able to provide convenience, to overcome service and to administrative constraints, and to increase productivity. This study aimed to analyze the impact of information system implementation on the performance of the expenditure cash/ bank unit in a hospital.

Subjects and Method: This was a descriptive qualitative study conducted at national cardiovascular center Harapan Kita, Jakarta. The dependent variable was performance. The independent variable was Health Management Information Systems (HMIS) implementation. The data were collected by interview and document review.

Results: The manual system at the administrative expenditure cash/ bank unit yielded several issues, such as calculation error, writing error, data duplication, and long processing time. The implementation of HMIS improved calculation accuracy up to 100%, eliminated data duplication, and shortened processing time.

Conclusion: The implementation of HMIS improves performance of the expenditure cash/ bank unit in a hospital by increasing calculation accuracy, eliminating data duplication, and shortening processing time.