The Evaluation of Trust Towards The Intention to Use of Blockchain-Based Crowdwork Systems (Case Study of Creative Industry)

Sugiarto Hartono, Harjanto Prabowo, Meyliana, Achmad Nizar Hidayanto

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Current crowdwork research still has issues related to trust. Workers and employers do not know each other, so problems related to trust will arise. This trust issue will influence the desire to use the crowdwork system. This study will evaluate trust in the intention to use blockchain-based crowdwork systems in creative industries. The methodology used is a quantitative approach (questionnaire) which is distributed to 200 respondents consisting of workers and employers. After that, testing the inner and outer models was carried out. The results obtained are technology, risk, and reputation which have the greatest impact on trust. The use of blockchain technology can minimize risks when using a crowdwork system, such as data that cannot be changed, data tracing can be done, and so on. The rating and review features are also important to be able to find out the user's reputation in the system.

Original languageEnglish
Title of host publicationProceedings of 2023 International Conference on Information Management and Technology, ICIMTech 2023
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages743-748
Number of pages6
ISBN (Electronic)9798350326093
DOIs
Publication statusPublished - 2023
Event8th International Conference on Information Management and Technology, ICIMTech 2023 - Malang, Indonesia
Duration: 24 Aug 202325 Aug 2023

Publication series

NameProceedings of 2023 International Conference on Information Management and Technology, ICIMTech 2023

Conference

Conference8th International Conference on Information Management and Technology, ICIMTech 2023
Country/TerritoryIndonesia
CityMalang
Period24/08/2325/08/23

Keywords

  • blockchain
  • creative industry
  • crowdwork system
  • intention to use
  • trust

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