The Evaluation of Education ERP System Implementation in University Using CSF and TAM

Henry Antonius Eka Widjaja, Meyliana, Achmad Nizar Hidayanto, Kongkiti Phusavat, Bruno Sablan

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The objective of the research is to evaluate the implementation of the Education ERP system in the university and identify the factors that influence the success in its implementation. The analytical method used is the Structural Equation Model (SEM) with a software tool SMARTPLS 3. The results of this research can identify the critical success factors (CSFs) in the implementation of the education ERP system in university and its relationship with the Technology Acceptance Model (TAM) and user satisfaction variables. The object of this research is the education ERP system called BINUS Campus Solution (BCS) that is implemented at BINUS University. The conclusions that are obtained are CSFs from the implementation of the education ERP system in the university are training, technology selection adaptation, vendor relationship, and strategy fit. The ease of use has significant effect on benefits and user satisfaction. The benefits and strategy fit have a significant effect on user satisfaction. The training and vendor relationship have a significant effect on ease of use. All CSFs when combined together significantly affect the ease of use, benefits, and user satisfaction.

Original languageEnglish
Title of host publicationProceedings of 2018 International Conference on Information Management and Technology, ICIMTech 2018
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages511-516
Number of pages6
ISBN (Electronic)9781538658215
DOIs
Publication statusPublished - 8 Nov 2018
Event3rd International Conference on Information Management and Technology, ICIMTech 2018 - Jakarta, Indonesia
Duration: 3 Sep 20185 Sep 2018

Publication series

NameProceedings of 2018 International Conference on Information Management and Technology, ICIMTech 2018

Conference

Conference3rd International Conference on Information Management and Technology, ICIMTech 2018
CountryIndonesia
CityJakarta
Period3/09/185/09/18

Keywords

  • CSF
  • education ERP system
  • evaluation
  • TAM
  • university

Fingerprint Dive into the research topics of 'The Evaluation of Education ERP System Implementation in University Using CSF and TAM'. Together they form a unique fingerprint.

Cite this