The effects of social support and distributive justice towards withdrawal cognitions through emotional exhaustion: Empirical study of female garment workers in Indonesia

Fadhilatul Ulfah, Muthia Pramesti, Permata Wulandari, Siti Hanifah

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

High competition in the garment industry has resulted in increasing production demand for developing countries such as Indonesia, which can provide workers with low wages and flexible regulations, to reduce production costs. Indonesian garment workers, dominated by women workers, often face injustice in terms of promotion and task assignment, and lack of social support. These problems can be associated to emotional exhaustion and organizational withdrawal cognitions. This study aims to determine the effect of social support and distributive justice on withdrawal cognitions with emotional exhaustion as a mediation, by using Structural Equation Modeling (SEM) method. The research data was obtained through interviewing 491 female workers in Indonesian garment factories. The results showed that social support and distributive justice have an indirect effect on withdrawal cognitions through emotional exhaustion, but social support doesn't have a direct effect on withdrawal cognitions. These results are discussed further in this study.

Original languageEnglish
Title of host publicationProceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019
Subtitle of host publicationEducation Excellence and Innovation Management through Vision 2020
EditorsKhalid S. Soliman
PublisherInternational Business Information Management Association, IBIMA
Pages7842-7872
Number of pages31
ISBN (Electronic)9780999855126
Publication statusPublished - 1 Jan 2019
Event33rd International Business Information Management Association Conference: Education Excellence and Innovation Management through Vision 2020, IBIMA 2019 - Granada, Spain
Duration: 10 Apr 201911 Apr 2019

Publication series

NameProceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020

Conference

Conference33rd International Business Information Management Association Conference: Education Excellence and Innovation Management through Vision 2020, IBIMA 2019
CountrySpain
CityGranada
Period10/04/1911/04/19

Keywords

  • Distributive justice
  • Emotional exhaustion
  • Garment workers
  • Social support
  • Withdrawal cognitions

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