The Effectiveness of One’s Decision to Report on Emergency Situation Victims: A Systemic Literature Review

Agung Cahyono Triwibowo, Fatma Lestari, Mila Tejamaya, Sabarinah Prasetyo, Putri Winda Lestari

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Reporting on victims of an emergency by community members has been generally made. However, the effectiveness of such action is still in question. The ever-changing condition in the accident site and the community’s readiness to encounter it requires their preparedness. This literature review aims to learn about the factors that influence decisions to report on emergency victims through the 119 call center from the previous study. These factors were obtained from searching in a number of journals from Scopus, ScienceDirect, and PubMed. Failure to report on victims can be affected by perception, knowledge, attitude, and ineffective preparedness in the community. The literature from this paper will come to the conclusion that the factors related to the act of reporting on victims become an important consideration. Communication, language, and technology have become the most critical factors that influence someone to report when they find victims. In the future, the direction and challenge of this study are to involve the community in emergency responses and to improve the communication and technology system to be more user-friendly.

Original languageEnglish
Title of host publicationProceedings of the 1st World Conference on Health and Social Science (WCHSS 2022)
Pages3-16
DOIs
Publication statusPublished - 14 Jun 2023

Keywords

  • response
  • emergency
  • effectiveness
  • preparedness

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