Abstract
Previous studies have shown how young adults give high priority to brand consumption. The current study examines the influence of social media marketing by a luxury brand on young adults' customer equity and purchase intention. Based on an online survey of 225 young adult respondents, social media marketing was found to have a positive effect on value equity, brand equity, and relationship equity. Contrary to previous research, the study also found that young adult luxury brand customers place higher importance on value equity and relationship equity than brand equity as both significantly and directly influence customer equity while brand equity only indirectly influences customer equity.
Original language | English |
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Pages (from-to) | 409-425 |
Number of pages | 17 |
Journal | International Journal of Economics and Management |
Volume | 11 |
Issue number | 2 Special Issue |
Publication status | Published - 2017 |
Keywords
- Brand equity
- Customer equity
- Luxury brand
- Relationship equity
- Value equity