The effect of empowerment, work-family conflict, and emotional exhaustion on turnover intention (case study: Garment workers in Indonesia)

Bunga Citra Yohebed Manurung, Arviansyah, Permata Wulandari, Muthia Pramesti, Tansy Adrainie Chandra

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The garment sector is essential in developing countries as it contribute to increase the Gross Domestic Product (GDP) and employment. However, garment workers often face problems such as low salary, long working hours, and pressure job demands. Long working hours may emerge work-family conflict, and emotional exhaustion may lead to turnover intention. In order to reduce the emotional exhaustion and turnover intention levels, garment companies can consider the implementation of empowerment programs for their workers. This study examines the impact of empowerment, work-family conflict, and emotional exhaustion on turnover intention using partial least square (PLS). The analysis comprises 3152 samples or garment workers in Indonesia obtained from structured interviews. The results indicate that empowerment and work-family conflict have indirect effects on turnover intention through emotional exhaustion.

Original languageEnglish
Title of host publicationProceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019
Subtitle of host publicationEducation Excellence and Innovation Management through Vision 2020
EditorsKhalid S. Soliman
PublisherInternational Business Information Management Association, IBIMA
Pages7402-7420
Number of pages19
ISBN (Electronic)9780999855126
Publication statusPublished - 1 Jan 2019
Event33rd International Business Information Management Association Conference: Education Excellence and Innovation Management through Vision 2020, IBIMA 2019 - Granada, Spain
Duration: 10 Apr 201911 Apr 2019

Publication series

NameProceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020

Conference

Conference33rd International Business Information Management Association Conference: Education Excellence and Innovation Management through Vision 2020, IBIMA 2019
Country/TerritorySpain
CityGranada
Period10/04/1911/04/19

Keywords

  • Emotional exhaustion
  • Empowerment
  • Garment
  • Turnover intention
  • Work-family conflict

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