TY - JOUR
T1 - The e-government adoption ecosystem from the perspective of stakeholder theory
T2 - A case study on the village information systems in Indonesia
AU - Sihotang, Dony Martinus
AU - Hidayanto, Achmad Nizar
N1 - Funding Information:
This work was supported by Indonesia Endowment Fund for Education (LPDP).
Publisher Copyright:
© The Author(s) 2023.
PY - 2023
Y1 - 2023
N2 - The village information system (VIS) is a form of e-government that villages in Indonesia have adopted. However, many village administrations still have difficulty implementing it. Gunungkidul Regency, Indonesia, is a regency where all villages have successfully adopted VIS in a sustainable manner. This study aims to portray the ecosystem that the adoption or implementation of VIS in the regency has formed. The researchers carried out data collection using observation techniques, document studies, and interviews with entities involved in the management and utilization of VIS in the regency. We used a historical approach and a stakeholder-theory lens to capture the roles and interests of each entity that comprises the ecosystem. Our findings reveal the role and interest in VIS of regional heads, several local government (or supra-village) organizations, vendors or non-governmental organizations (NGOs), village-owned enterprises (BUMDes), civil society organizations (CSO), and villagers in an ecosystem portrait. They are entities that contribute to the management and utilization of VIS. These results can provide an overview of how VIS must be managed collaboratively by involving various stakeholders. Collaborative governance is still rarely found in e-government applications in general, such as e-service, e-procurement, or e-participation, which only tend to provide general e-government roles such as automation and increasing information flow. The results of this study also offer lessons learned for other village administrations in sustainably implementing the VIS.
AB - The village information system (VIS) is a form of e-government that villages in Indonesia have adopted. However, many village administrations still have difficulty implementing it. Gunungkidul Regency, Indonesia, is a regency where all villages have successfully adopted VIS in a sustainable manner. This study aims to portray the ecosystem that the adoption or implementation of VIS in the regency has formed. The researchers carried out data collection using observation techniques, document studies, and interviews with entities involved in the management and utilization of VIS in the regency. We used a historical approach and a stakeholder-theory lens to capture the roles and interests of each entity that comprises the ecosystem. Our findings reveal the role and interest in VIS of regional heads, several local government (or supra-village) organizations, vendors or non-governmental organizations (NGOs), village-owned enterprises (BUMDes), civil society organizations (CSO), and villagers in an ecosystem portrait. They are entities that contribute to the management and utilization of VIS. These results can provide an overview of how VIS must be managed collaboratively by involving various stakeholders. Collaborative governance is still rarely found in e-government applications in general, such as e-service, e-procurement, or e-participation, which only tend to provide general e-government roles such as automation and increasing information flow. The results of this study also offer lessons learned for other village administrations in sustainably implementing the VIS.
KW - e-government adoption ecosystem
KW - historical approach
KW - stakeholder theory
KW - village government
KW - village information system
UR - http://www.scopus.com/inward/record.url?scp=85169678878&partnerID=8YFLogxK
U2 - 10.1177/02666669231192879
DO - 10.1177/02666669231192879
M3 - Article
AN - SCOPUS:85169678878
SN - 0266-6669
JO - Information Development
JF - Information Development
ER -