The Challenges in Integrated Personal Health Record Adoption in Indonesia: A Qualitative Analysis of Regulatory Perspectives

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

A personal health record (PHR) is a type of health record maintained by patients. Integrated PHR is an ideal type of PHR that can empower patients to manage their health care and provide continuous connections between patients and their health providers. However, little is known about the adoption of integrated PHR in Indonesia. Thus, this study aims to discuss the challenges in the adoption of integrated PHR in Indonesia from the perspective of regulators as health policymakers in Indonesia. Data collection was conducted using semi-structured interviews with participants from the Ministry of Health and Social Health Insurance Administration Body (BPJS Kesehatan). This qualitative study identified nine challenges in the adoption of integrated PHR in Indonesia. Four challenges are related to technological issues, such as lack of interoperability, unequal distribution of infrastructure, security concerns, and system quality. Five challenges are related to people and organization, such as lack of IT human resources, health professionals' resistance to health information systems, top management support, strategic government plans, and policy changes.

Original languageEnglish
Title of host publicationProceedings - 3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages169-174
Number of pages6
ISBN (Electronic)9781665427333
DOIs
Publication statusPublished - 2021
Event3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021 - Virtual, Online, Indonesia
Duration: 28 Oct 202129 Oct 2021

Publication series

NameProceedings - 3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021

Conference

Conference3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021
Country/TerritoryIndonesia
CityVirtual, Online
Period28/10/2129/10/21

Keywords

  • adoption
  • challenge
  • Indonesia
  • personal health record

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