The analysis of critical success factor ranking for software development and implementation project using AHP

Ryann Octavianus, Petrus Mursanto

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Citations (Scopus)

Abstract

The success criteria of a project are the timeliness of completion, the costs incurred not exceeding the budget, the client's needs are met, and the team management which is running well. Some of research found that more than half of the IT projects experience failure. Variables used to determine the most influential factor in software development and implementation success consist of criteria, factor category and factors. Particularly in Verint where the case study took place, there is currently no research on the ranking of factors that affect the success of IT projects. This paper presents quantitative method to perform data analysis using Analytic Hierarchy Process (AHP). The result shows that skilled staff from management attitude category is the most influential factor in software development and implementation project in Verint.

Original languageEnglish
Title of host publication2018 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages313-318
Number of pages6
ISBN (Electronic)9781728101354
DOIs
Publication statusPublished - 17 Jan 2019
Event10th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018 - Yogyakarta, Indonesia
Duration: 27 Oct 201828 Oct 2018

Publication series

Name2018 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018

Conference

Conference10th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018
Country/TerritoryIndonesia
CityYogyakarta
Period27/10/1828/10/18

Keywords

  • AHP
  • Critical Success Factors
  • Project Management
  • Software Development Process

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