TY - JOUR
T1 - Synthesising hospital information system critical success factors in Indonesia
AU - Handayani, Putu Wuri
AU - Sandhyaduhita, Puspa Indahati
AU - Hidayanto, Achmad Nizar
AU - Pinem, Ave Adriana
AU - Fajrina, Haya Rizqi
N1 - Publisher Copyright:
Copyright © 2014 Inderscience Enterprises Ltd.
PY - 2014
Y1 - 2014
N2 - The health issue today is becoming one of the biggest challenges in Indonesia since the Indonesian Government started the Universal Health Coverage programme in the early 2014. In order to support the programme, hospitals should be equipped with a hospital information system (HIS). This research is aimed at synthesising the critical success factors (CSFs) in implementing HIS in hospitals in Indonesia. This quantitative study is using survey and accordingly distributing questionnaires to the Directorate of the Referral Health Effort of the Ministry of Health, three high rank officials of the Hospital Accreditation Commission, 27 high level management officers of two public central hospitals, two public district general hospitals, nine private hospitals and two academicians of public health and computer science. The study shows the top three CFSs of HIS implementation are, in sequence, top management commitment, thorough communication process, and good project management. Also, eight additional CSFs are proposed for future work.
AB - The health issue today is becoming one of the biggest challenges in Indonesia since the Indonesian Government started the Universal Health Coverage programme in the early 2014. In order to support the programme, hospitals should be equipped with a hospital information system (HIS). This research is aimed at synthesising the critical success factors (CSFs) in implementing HIS in hospitals in Indonesia. This quantitative study is using survey and accordingly distributing questionnaires to the Directorate of the Referral Health Effort of the Ministry of Health, three high rank officials of the Hospital Accreditation Commission, 27 high level management officers of two public central hospitals, two public district general hospitals, nine private hospitals and two academicians of public health and computer science. The study shows the top three CFSs of HIS implementation are, in sequence, top management commitment, thorough communication process, and good project management. Also, eight additional CSFs are proposed for future work.
KW - CSFs
KW - Critical success factors
KW - Enterprise
KW - HIS
KW - Hospital information system
KW - Indonesia
KW - Public hospital
KW - Synthesising
UR - http://www.scopus.com/inward/record.url?scp=84928988415&partnerID=8YFLogxK
U2 - 10.1504/IJMED.2014.069172
DO - 10.1504/IJMED.2014.069172
M3 - Article
AN - SCOPUS:84928988415
SN - 1468-4330
VL - 13
SP - 261
EP - 277
JO - International Journal of Management and Enterprise Development
JF - International Journal of Management and Enterprise Development
IS - 3-4
ER -