Surviving Industrial Revolution 4.0 by Transitioning the Roles of IT: Lessons Learned from a Transportation Service Company

Andita Dwiyoga Tahitoe, Ifa Alif, Ilyas Habiburrahman, Muji Prasetyo Iryanto, Rivki Hendriyan, Rizka Meutia Maulida, Muhammad Rifki Shihab, Benny Ranti, Achmad Nizar Hidayanto

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The industrial revolution 4.0 gives both opportunities and challenges to develop business. Many companies prepare to face the industrial revolution 4.0, including Blue Bird. Blue Bird is one of the largest transportation service companies in Indonesia that has established since 1972. In Indonesia's transportation service industry, the industrial revolution 4.0 gives rise to disruptive innovations marked by the presence of online transportation booking services companies, which directly affected Blue Bird's business. This study discusses Blue Bird's efforts in facing the industrial revolution 4.0 using a qualitative method by analysis of business and IT utilization evolution and also IT's roles transition in Blue Bird. The results of this study are that Blue Bird's IT role having transitioned from support to factory and finally to the strategic quadrant in order to survive in industrial revolution 4.0.

Original languageEnglish
Title of host publicationProceedings - 2019 2nd International Conference of Computer and Informatics Engineering
Subtitle of host publicationArtificial Intelligence Roles in Industrial Revolution 4.0, IC2IE 2019
EditorsAnita Hidayati, Shinta Oktaviana, Iklima Ermis Ismail, Ayu Rosyida Zain, Fitria Nugrahani, Dewi Kurniawati, Irma Permatasari Sari
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages58-62
Number of pages5
ISBN (Electronic)9781728123844
DOIs
Publication statusPublished - Sep 2019
Event2nd International Conference of Computer and Informatics Engineering, IC2IE 2019 - Banyuwangi, East Java, Indonesia
Duration: 10 Sep 201911 Sep 2019

Publication series

NameProceedings - 2019 2nd International Conference of Computer and Informatics Engineering: Artificial Intelligence Roles in Industrial Revolution 4.0, IC2IE 2019

Conference

Conference2nd International Conference of Computer and Informatics Engineering, IC2IE 2019
Country/TerritoryIndonesia
CityBanyuwangi, East Java
Period10/09/1911/09/19

Keywords

  • Blue Bird
  • industrial revolution 4.0
  • the role of information technology
  • transportation service company

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