Strategic Decisions in the Implementation of Information Technology Governance to Achieve Business and Information Technology Alignment Using Analytical Hierarchy Process

Background and Objective: Nowadays, many organizations or companies begin to use the principles and working procedures of
IT governance in carrying out its organizational activities to achieve business and IT effectiveness and alignment. It is, therefore, necessary
to have an in-depth understanding of the process in determining the right strategy for implementing good and clear IT governance
referring to the circumstances of each organization. This study aims to determine and obtain strategic steps in an organization, especially
for upper-level stakeholders, in making decisions so that business and IT alignment can be achieved efficiently and effectively.
Methodology: The model is developed based on effective IT governance practices, consisting of 3 domains: Process domains
(4 sub-domains), structure domains (5 sub-domains) and relational-mechanism domains (2 sub-domains) that qualitatively and
quantitatively have Identified through extensive literature reviews as well as discussions with local experts. This study uses the
AHP approach to determine strategic steps in IT governance practices. Results: The results of this study found that the process domain
to get the highest end value compared with other domains was at 0.402818. This means that process domain is more important than
structures and relational mechanism domains. As for the results of each domain, the structure domain for sub-domains in IT governance
function with the final value of 0.403726 becomes the main thing to get special attention. For the process domain, the sub-domain of
portfolio management section with the final value of 0.2348 becomes important, in the Relational Mechanism domain in the
sub-domains. Senior executive management provides a good example leading the final score of 0.599254 becomes important.
Conclusion: The strategic step is important in an organization and needs to be done to accelerate the pace or movement in achieving
good IT governance practices.