Sosio-technical factors of e-government implementation

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)


The failure of e-Government in a number of sector units happened because the implementation of e-Government is not easy. The old paradigm assume that e-Government is simply by installing a computer makes the implementation of e-Government failure. In fact, the success of e-Government is influenced by various factors called Critical Success Factors (CSFs). This study aims to map CSFs that influenced implementation of e-Government into two term of both technology and non-technology factors. The results showed a 67 CSFs of e-Government implementation identified was successfully mapped into seven dimensions ITPOSMO (Information, Technology, Process, Objective, Staffing & Skill, Management and Other Resource).

Original languageEnglish
Pages (from-to)690-695
Number of pages6
JournalInternational Conference on Electrical Engineering, Computer Science and Informatics (EECSI)
Publication statusPublished - Sep 2017


  • CSFs
  • Implementation
  • Qualitative


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