Abstract
The SME industry development in Indonesia is significantly contributed to National GDP, but the development in supply chain management is obstructed, due to the ineffective of the warehouse and sales management. In order to minimize losses and improve the performance of the SME industry to achieve efficiency, business process improvement is designed by using the Business Process Re-engineering (BPR) method. This research identifies the problems that exist in SME’s current conditions then modeling the business processes. The improvement is designed using several strategies and scenarios by applying BPR best practices. The most efficient improvement strategy is a combination of barcode scanning process using a Handheld Mobile Computer and implementing a payment system using an Electronic Data Capture (EDC) machine which can save processing time by 48%.
| Original language | English |
|---|---|
| Pages (from-to) | 3665-3674 |
| Number of pages | 10 |
| Journal | International Journal of Advanced Science and Technology |
| Volume | 29 |
| Issue number | 7 Special Issue |
| Publication status | Published - 14 Apr 2020 |
Keywords
- Business Process Modeling Notation (BPMN)
- Business Process Re-engineering (BPR)
- Food Industry
- Small and Medium Enterprise (SME)
- Supply Chain Management (SCM)
