Simulation of departure terminal in Soekarno-Hatta International Airport

D. Novrisal, N. Wahyuni, N. Hamani, A. Elmhamedi, Tresna Priyana Soemardi,

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Congestion problem in the airport declines the passengers' satisfaction. The passengers' satisfaction is an important matter to the sustainability operation of the airport. Airport management has to develop a company program to improve the quality of service to the passengers. To regulate the passengers' processes, it is important to define the performance of existing system. The objective of this research is to measure the performance the existing system of airport departure terminal and provide a suggestion to airport management of Soekarno-Hatta International Airport. Discrete-event simulation method was developed to measure the system. ProModel simulator software, from ProModel Corporation, was utilized to simulate the existing system of Departure Terminal in the Airport. To measure the performance, authors focus on some indicators i.e. passengers processing time, passengers waiting time, and utilization of each station.

Original languageEnglish
Title of host publicationIEEE International Conference on Industrial Engineering and Engineering Management
PublisherIEEE Computer Society
Pages600-604
Number of pages5
ISBN (Electronic)9781479909865
DOIs
Publication statusPublished - 18 Nov 2014
Event2013 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2013 - Bangkok, Thailand
Duration: 10 Dec 201313 Dec 2013

Publication series

NameIEEE International Conference on Industrial Engineering and Engineering Management
ISSN (Print)2157-3611
ISSN (Electronic)2157-362X

Conference

Conference2013 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2013
Country/TerritoryThailand
CityBangkok
Period10/12/1313/12/13

Keywords

  • Modeling
  • discrete-event simulation
  • performance measurement

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