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Shopping Centre Recovery Strategy Formulation using SWOT-MCDM Method

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Indonesia experienced an economic catastrophe as a result of the COVID-19 outbreak. The shopping center industry as a place for public transactions has been severely affected, especially with the accelerated transition to online shopping platforms. The expected outcome of this research is an alternative strategy for shopping center performance’s recovery. SWOT (Strength, Weakness, Opportunities, and Threat) method identifies the company's internal and external factors obtained through expert interviews. The method used to find the weight of each internal and external SWOT factor is FAHP. The performance of each alternative strategy is assessed using the Complex Proportional Assessment (COPRAS) method. This study resulted in two strategic priorities, accommodate a vaccination facility and buy online pick up offline (BOPIS) method facilities.

Original languageEnglish
Title of host publicationProceedings - 4th European Rome Conference 2021
EditorsMario Fargnoli, Mara Lombardi, Massimo Tronci, Patrick Dallasega, Matteo Mario Savino, Francesco Costantino, Giulio Di Gravio, Riccardo Patriarca
PublisherIEOM Society
Pages2115-2123
Number of pages9
ISBN (Print)9781792361272
Publication statusPublished - 2021
Event4th European International Conference on Industrial Engineering and Operations Management, IEOM 2021 - Virtual, Online
Duration: 2 Aug 20215 Aug 2021

Publication series

NameProceedings of the International Conference on Industrial Engineering and Operations Management
ISSN (Electronic)2169-8767

Conference

Conference4th European International Conference on Industrial Engineering and Operations Management, IEOM 2021
CityVirtual, Online
Period2/08/215/08/21

Keywords

  • COPRAS
  • COVID-19 Pandemic
  • Shopping Centre
  • Strategic Management
  • SWOT

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