Self-efficacy and organizing competency of head nurse dominant factors determining of nursing job satisfaction implemented in two hospitals in Riau Province

Introduction: Lack of managerial competency of a head nurse can decrease nurse job satisfaction, which will impact overall nursing quality and patient care quality. Objective: The purpose of this study is to identify the relationship between the managerial competencies of the head nurses it relates to the respective job satisfaction of the nurse team. Method: The research design uses a cross-sectional approach involving 107 nurse participants at two hospitals in the Riau Province. These nurses were selected with proportioned stratified random sampling. The inclusion criteria in this study include: nurses who work within a period of more than 1 year, nurses who are not in a vacation period and nurses who were willing to participate in this study. Results: Chi-square test results indicate that there is a relationship between the managerial competency of the head nurse and their nurses’ job satisfaction (p = 0.001; OR = 0.193). These results indicate that the factor most related to job satisfaction is head nurse competency. Particularly, these managerial competences include the ability of the head nurse to organize, be self-effacing, and efficient. Conclusion: This study recommends improving the managerial capability of the ward manager, especially with regard to improving organization and self-efficacy skills. Implementing programs to assist with skill improvement is likely to improve the job satisfaction of nurses.