Research on the Impact of Knowledge Management Practice for Ogranizational Performance: Indonesian Electronic Power Company

Dana Indra Sensuse, Rinaldi Rusli, Y. P. Noni Pamungkas, Calandra Alencia Haryani, Jurnalistika Febra, Sofian Lusa, Nadya Safitri, Pudy Prima

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The State-Owned Company called Indonesian Electronic Power Company that provides services to customers and the public in the electricity in Indonesia required to fulfill effective, efficient, timely, and economical public services. The challenge to perform the services were responded by implementing knowledge management (KM) at Indonesian Electronic Power Company since 2008. This study is trying to gets the answer for the following research question: How the implementation of Knowledge Management impact on the organizational performance of Indonesian Electronic Power Company?The study was conducted using a quantitative questionnaire with Indonesian Electronic Power Company employees from different unit in Indonesian Electronic Power Company working areas as respondents. There were ten hypotheses tested, regarding the KM impact to People, Process, Product, and the Organizational Performance. The findings show that each hypothesis is proven with some notes. The result could also be relevant to the other state-owned company that is already implementing KM.

Original languageEnglish
Title of host publication2019 11th International Conference on Information Technology and Electrical Engineering, ICITEE 2019
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781728140551
DOIs
Publication statusPublished - Oct 2019
Event11th International Conference on Information Technology and Electrical Engineering, ICITEE 2019 - Pattaya, Thailand
Duration: 10 Oct 201911 Oct 2019

Publication series

Name2019 11th International Conference on Information Technology and Electrical Engineering, ICITEE 2019

Conference

Conference11th International Conference on Information Technology and Electrical Engineering, ICITEE 2019
Country/TerritoryThailand
CityPattaya
Period10/10/1911/10/19

Keywords

  • impact
  • Indonesian Electronic Power Company
  • knowledge management
  • organization performance
  • state-owned company

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