RELIGIOSITY AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) IN SUPPORTING URBAN COMMUNITY DURING THE COVID-19

Desprina Octaffiani, Evony Silvino Violita

Research output: Other contributionpeer-review

Abstract

Pandemic COVID-19 that is currently faced by all countries has changed the wheels of workers' lives in all sectors. Keeping work performance in good quality is needed in improving company performance. One way that is considered important to maintain the performance of the workforce is by voluntary social support received from co-workers or what is called Organizational Citizenship Behavior (OCB). This study examines the effect of job satisfaction and religiosity on OCB behavior. With the purposive sampling technique, the total number of respondents is 416 workers who live in Bogor, Depok, Tangerang, and Bekasi (Jakarta and West Java). Data were analyzed using PLS-SEM (Partial Least Square-Structural Equation Model) with the software Smart PLS. This study does not prove the direct influence of religiosity on OCB’s employees. In addition, in the pandemic situation, which requires most of the employees to work with the Work From Home (WFH) system, it does not show a significant effect on the relationship of religiosity to OCB behavior, while Work From Office (WFO) workers are proven to show more helping behavior that influenced by the level of their religiosity. This research is expected to be an illustration of how important it is for increasing job satisfaction that will make the workers more aware and willing to take action to help co-workers during the COVID-19 pandemic

Original languageUndefined/Unknown
DOIs
Publication statusPublished - 31 Dec 2022

Publication series

NameJournal of Environmental Science and Sustainable Development

Keywords

  • Religiosity
  • OCB
  • Job Satisfaction
  • Work from Home (WFH)
  • Work from Office (WFO)

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