Relationship between orthodontic treatment outcome and patient satisfaction

Estella Utari, Krisnawati, Nada Ismah

Research output: Contribution to journalArticlepeer-review

4 Citations (Scopus)


The increasing demand for orthodontic treatments requires high-quality orthodontic care services. Quality of treatment can be assessed objectively with occlusal indices and subjectively with patient satisfaction evaluations. Aim: To evaluate the relationship between orthodontic treatment outcomes and patient satisfaction at the dental hospital of the Faculty of Dentistry in the University of Indonesia (RSKGM FKG UI). Method: The researchers recruited 55 patients (16 males and 39 females). The inclusion criteria were the following: patients who had completed orthodontic treatment with complete post-treatment study models and panoramic radiographs. This study used a validated questionnaire consisting of 16 questions about patient satisfaction with their orthodontic treatment outcome. The researchers analyzed the study model and panoramic radiograph with the American Board of Orthodontics model grading system (ABO-MGS). Results: 56.36% of orthodontic treatment outcome scores at RSKGM FKG UI were in the range of 20-30 according to ABO-MGS. The highest component score was alignment (6.72 ± 2.30) and the lowest component score was interproximal contacts (5.01 ± 3.14). The mean values for satisfaction with treatment outcomes were generally high (5.99 ± 0.52). Respondents scored highest on items about alignment (6.10 ± 0.55) and lowest on items regarding the marginal ridge (5.71 ± 0.98). There was no significant correlation between orthodontic treatment outcome score and patient satisfaction with treatment outcomes. Conclusion: Orthodontic patients at RSKGM FKG UI were satisfied with their orthodontic treatment outcomes, even though the ABO-MGS scores were not all good.

Original languageEnglish
Pages (from-to)503-514
Number of pages12
JournalJournal of International Dental and Medical Research
Issue numberSpecialissue
Publication statusPublished - 2017


  • Orthodontic treatment outcome
  • Questionnaire
  • Treatment outcome satisfaction


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