Refrigerated container handling process design improvement in container terminal through the implementation of internet of things (IOT) using business process reengineering approach

Nadiyah Nisa Azzahra, M. Dachyar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Refrigerated containers are used to export perishable goods, such as fruit, dairy, vegetables, fish, and meat through the main port of Tanjung Priok in Jakarta. The handling of refrigerated containers has a bigger challenge because it requires special handling so that the quality of the cargo is maintained. The current manual monitoring handling of refrigerated containers creates a high risk of damage and deterioration of cargo quality. The aim of this research is to design an improved process for handling refrigerated containers through the use of the internet of things (IoT) technology with a business process re-engineering (BPR) approach to reduce the risk of cargo damage with a real-time monitoring system. This research provides three scenarios for process improvement in handling reefer containers and resulted in different handling processing times for each scenario.

Original languageEnglish
Title of host publicationProceedings of the 11th Annual International Conference on Industrial Engineering and Operations Management, 2021
PublisherIEOM Society
Pages1622-1630
Number of pages9
ISBN (Print)9781792361241
Publication statusPublished - 2021
Event11th Annual International Conference on Industrial Engineering and Operations Management, IEOM 2021 - Virtual, Online
Duration: 7 Mar 202111 Mar 2021

Publication series

NameProceedings of the International Conference on Industrial Engineering and Operations Management
ISSN (Electronic)2169-8767

Conference

Conference11th Annual International Conference on Industrial Engineering and Operations Management, IEOM 2021
CityVirtual, Online
Period7/03/2111/03/21

Keywords

  • Business Process Reengineering (BPR)
  • Container Handling
  • Internet of Things (IoT)
  • Monitoring
  • Refrigerated Container

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