Redesigning User Interface on Halal Tourism Application with User-Centered Design Approach

Tsani Nahdliyah, Aelisa Nailin Nabila, Dana Indra Sensuse, Ryan Randy Suryono, Kautsarina Kautsarina

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Halal tourism is a new phenomenon that has emerged due to the halal industry's rapid expansion, in 2021 expected to reach a value of 243 billion by 2021. In 2019, Global Muslim Travel Index (GMTI) reported that a Muslim-based platform is needed to support halal tourism services as one of the most critical aspects of halal tourism. One of the platforms available to support halal tourism in Indonesia is the HalalTrip application. The HalalTrip application is one of the Muslim-based applications with the highest number of users but less visible on the usage and has a low rating. To improve HalalTrip application performance, it is necessary to evaluate and improve the application. This research focused on redesigning the HalalTrip application user interface according to user needs and expectations. The evaluation process uses a quantitative method with a User Experience Questionnaire (UEQ) and open-ended questions. The user-centered design is used as an approach to redesign the user interface. The results of the redesigned user interface state that there is an increase in every aspect of UEQ and obtained a success rate value of 92% on the usability testing results.

Original languageEnglish
Title of host publication2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages118-124
Number of pages7
ISBN (Electronic)9781665401470
DOIs
Publication statusPublished - 2021
Event2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021 - Banyuwangi, Indonesia
Duration: 27 Oct 202128 Oct 2021

Publication series

Name2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021

Conference

Conference2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021
Country/TerritoryIndonesia
CityBanyuwangi
Period27/10/2128/10/21

Keywords

  • design interface
  • halal application
  • halal tourism
  • usability evaluation
  • user experience questionnaire
  • user-centered design

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