TY - GEN
T1 - Redesigning User Interface on Halal Tourism Application with User-Centered Design Approach
AU - Nahdliyah, Tsani
AU - Nabila, Aelisa Nailin
AU - Sensuse, Dana Indra
AU - Suryono, Ryan Randy
AU - Kautsarina, Kautsarina
N1 - Funding Information:
ACKNOWLEDGMENT This research is supported by E-Government and E-Business Laboratory, Faculty Computer Science, Universitas Indonesia. Also, thank you to Halal Trip for allowing us to use the HalalTrip application as an object for this research.
Publisher Copyright:
© 2021 IEEE.
PY - 2021
Y1 - 2021
N2 - Halal tourism is a new phenomenon that has emerged due to the halal industry's rapid expansion, in 2021 expected to reach a value of 243 billion by 2021. In 2019, Global Muslim Travel Index (GMTI) reported that a Muslim-based platform is needed to support halal tourism services as one of the most critical aspects of halal tourism. One of the platforms available to support halal tourism in Indonesia is the HalalTrip application. The HalalTrip application is one of the Muslim-based applications with the highest number of users but less visible on the usage and has a low rating. To improve HalalTrip application performance, it is necessary to evaluate and improve the application. This research focused on redesigning the HalalTrip application user interface according to user needs and expectations. The evaluation process uses a quantitative method with a User Experience Questionnaire (UEQ) and open-ended questions. The user-centered design is used as an approach to redesign the user interface. The results of the redesigned user interface state that there is an increase in every aspect of UEQ and obtained a success rate value of 92% on the usability testing results.
AB - Halal tourism is a new phenomenon that has emerged due to the halal industry's rapid expansion, in 2021 expected to reach a value of 243 billion by 2021. In 2019, Global Muslim Travel Index (GMTI) reported that a Muslim-based platform is needed to support halal tourism services as one of the most critical aspects of halal tourism. One of the platforms available to support halal tourism in Indonesia is the HalalTrip application. The HalalTrip application is one of the Muslim-based applications with the highest number of users but less visible on the usage and has a low rating. To improve HalalTrip application performance, it is necessary to evaluate and improve the application. This research focused on redesigning the HalalTrip application user interface according to user needs and expectations. The evaluation process uses a quantitative method with a User Experience Questionnaire (UEQ) and open-ended questions. The user-centered design is used as an approach to redesign the user interface. The results of the redesigned user interface state that there is an increase in every aspect of UEQ and obtained a success rate value of 92% on the usability testing results.
KW - design interface
KW - halal application
KW - halal tourism
KW - usability evaluation
KW - user experience questionnaire
KW - user-centered design
UR - http://www.scopus.com/inward/record.url?scp=85124358561&partnerID=8YFLogxK
U2 - 10.1109/ICOMITEE53461.2021.9650162
DO - 10.1109/ICOMITEE53461.2021.9650162
M3 - Conference contribution
AN - SCOPUS:85124358561
T3 - 2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021
SP - 118
EP - 124
BT - 2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2021 International Conference on Computer Science, Information Technology, and Electrical Engineering, ICOMITEE 2021
Y2 - 27 October 2021 through 28 October 2021
ER -