Readiness framework of Enterprise Resource Planning (ERP) implementation at Small and Medium Company (SME)

Ria Puspadewi N. Yosoenarto, Putu Wuri Handayani, Ave Adriana Pinem

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This study aims to analyze and develop a framework that can be used to assess a SMEs’ company’s readiness to implement Enterprise Resource Planning (ERP). This study used qualitative approach with empirical study on relevant researches and case studies at three SMEs manufacturing company in Indonesia. Correspondent from the case study companies are top management officers that will be involved in ERP implementation process. Result from this study is an assessment framework that can be used to assess company’s readiness to implement ERP system. This model consists of three domains, namely technology (e.g. system change, infrastructure, relative benefits, ease-of-use, innovation result, sources, team assignation, team creation, and knowledge and skill), organizational (e.g. aligned objective, process change, top management support, scope, risk planning, feasibility study, consultant, company’s size, and project manager), and environment (e.g. culture, decision making mechanism, communication, competitor, industry type, and partner and target market). The readiness framework then implemented to evaluate the readiness of SME’s and the result shows that the readiest domain is technological and followed by organizational and environment domain. Organizations need to improve their system change, risk planning, feasibility study, communication and partner and target market process to increase the readiness because those indicators are the lowest readiness rate in each domain.

Original languageEnglish
Title of host publicationProceedings of the 11th IADIS International Conference Information Systems 2018, IS 2018
EditorsPedro Isaias, Miguel Baptista Nunes, Philip Powell, Luis Rodrigues
PublisherIADIS
Pages137-144
Number of pages8
ISBN (Print)9789898533746
Publication statusPublished - 1 Jan 2018
Event11th IADIS International Conference Information Systems 2018, IS 2018 - Lisbon, Portugal
Duration: 14 Apr 201816 Apr 2018

Publication series

NameProceedings of the 11th IADIS International Conference Information Systems 2018, IS 2018

Conference

Conference11th IADIS International Conference Information Systems 2018, IS 2018
CountryPortugal
CityLisbon
Period14/04/1816/04/18

Keywords

  • ERP
  • Readiness
  • SMEs
  • System implementation

Fingerprint Dive into the research topics of 'Readiness framework of Enterprise Resource Planning (ERP) implementation at Small and Medium Company (SME)'. Together they form a unique fingerprint.

Cite this