TY - GEN
T1 - Readiness framework of Enterprise Resource Planning (ERP) implementation at Small and Medium Company (SME)
AU - Yosoenarto, Ria Puspadewi N.
AU - Handayani, Putu Wuri
AU - Pinem, Ave Adriana
N1 - Publisher Copyright:
© 2018 IADIS. All rights reserved.
PY - 2018
Y1 - 2018
N2 - This study aims to analyze and develop a framework that can be used to assess a SMEs’ company’s readiness to implement Enterprise Resource Planning (ERP). This study used qualitative approach with empirical study on relevant researches and case studies at three SMEs manufacturing company in Indonesia. Correspondent from the case study companies are top management officers that will be involved in ERP implementation process. Result from this study is an assessment framework that can be used to assess company’s readiness to implement ERP system. This model consists of three domains, namely technology (e.g. system change, infrastructure, relative benefits, ease-of-use, innovation result, sources, team assignation, team creation, and knowledge and skill), organizational (e.g. aligned objective, process change, top management support, scope, risk planning, feasibility study, consultant, company’s size, and project manager), and environment (e.g. culture, decision making mechanism, communication, competitor, industry type, and partner and target market). The readiness framework then implemented to evaluate the readiness of SME’s and the result shows that the readiest domain is technological and followed by organizational and environment domain. Organizations need to improve their system change, risk planning, feasibility study, communication and partner and target market process to increase the readiness because those indicators are the lowest readiness rate in each domain.
AB - This study aims to analyze and develop a framework that can be used to assess a SMEs’ company’s readiness to implement Enterprise Resource Planning (ERP). This study used qualitative approach with empirical study on relevant researches and case studies at three SMEs manufacturing company in Indonesia. Correspondent from the case study companies are top management officers that will be involved in ERP implementation process. Result from this study is an assessment framework that can be used to assess company’s readiness to implement ERP system. This model consists of three domains, namely technology (e.g. system change, infrastructure, relative benefits, ease-of-use, innovation result, sources, team assignation, team creation, and knowledge and skill), organizational (e.g. aligned objective, process change, top management support, scope, risk planning, feasibility study, consultant, company’s size, and project manager), and environment (e.g. culture, decision making mechanism, communication, competitor, industry type, and partner and target market). The readiness framework then implemented to evaluate the readiness of SME’s and the result shows that the readiest domain is technological and followed by organizational and environment domain. Organizations need to improve their system change, risk planning, feasibility study, communication and partner and target market process to increase the readiness because those indicators are the lowest readiness rate in each domain.
KW - ERP
KW - Readiness
KW - SMEs
KW - System implementation
UR - http://www.scopus.com/inward/record.url?scp=85052514827&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85052514827
SN - 9789898533746
T3 - Proceedings of the 11th IADIS International Conference Information Systems 2018, IS 2018
SP - 137
EP - 144
BT - Proceedings of the 11th IADIS International Conference Information Systems 2018, IS 2018
A2 - Isaias, Pedro
A2 - Nunes, Miguel Baptista
A2 - Powell, Philip
A2 - Rodrigues, Luis
PB - IADIS
T2 - 11th IADIS International Conference Information Systems 2018, IS 2018
Y2 - 14 April 2018 through 16 April 2018
ER -