TY - GEN
T1 - Quality improvement of printing output standard by setting combination
AU - Dhini, Arian
AU - Prajitno, Isti Surjandari
AU - Dianawati, Fauzia
AU - Siregar, Madema Lasro
PY - 2010
Y1 - 2010
N2 - Customer satisfaction is one of the reason for having customer loyalty. And for some industries, customer loyalty is one of important aspect for assuring business continuity. Printing industry is one of them, therefore a printing company needs to understand what is behind their customer satisfaction. Quality of printing can differentiate one printing company to others. Printing output of company profiles for instance, will reflect the company itself. In this research, quality improvement of printing output is the main topic, especially in magazine printing. Design for Manufacturing and Assembly (DFMA) and Design of Experiments (DOE), i.e. Three-Factor Factorial Design are used as tools for designing and implementation of setting combination of magazine printing to improve the quality of printing output. The design obtained has been able to improve stability of print out quality standard, even time, material and cost saving, significantly.
AB - Customer satisfaction is one of the reason for having customer loyalty. And for some industries, customer loyalty is one of important aspect for assuring business continuity. Printing industry is one of them, therefore a printing company needs to understand what is behind their customer satisfaction. Quality of printing can differentiate one printing company to others. Printing output of company profiles for instance, will reflect the company itself. In this research, quality improvement of printing output is the main topic, especially in magazine printing. Design for Manufacturing and Assembly (DFMA) and Design of Experiments (DOE), i.e. Three-Factor Factorial Design are used as tools for designing and implementation of setting combination of magazine printing to improve the quality of printing output. The design obtained has been able to improve stability of print out quality standard, even time, material and cost saving, significantly.
KW - DFMA
KW - Factorial Design
KW - Printing Quality
KW - Setting Combination
UR - http://www.scopus.com/inward/record.url?scp=84886898852&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84886898852
SN - 9780976348665
T3 - Proceedings - 16th ISSAT International Conference on Reliability and Quality in Design
SP - 398
EP - 402
BT - Proceedings - 16th ISSAT International Conference on Reliability and Quality in Design
T2 - 16th ISSAT International Conference on Reliability and Quality in Design
Y2 - 5 August 2010 through 7 August 2010
ER -