Quality improvement of printing output standard by setting combination

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Customer satisfaction is one of the reason for having customer loyalty. And for some industries, customer loyalty is one of important aspect for assuring business continuity. Printing industry is one of them, therefore a printing company needs to understand what is behind their customer satisfaction. Quality of printing can differentiate one printing company to others. Printing output of company profiles for instance, will reflect the company itself. In this research, quality improvement of printing output is the main topic, especially in magazine printing. Design for Manufacturing and Assembly (DFMA) and Design of Experiments (DOE), i.e. Three-Factor Factorial Design are used as tools for designing and implementation of setting combination of magazine printing to improve the quality of printing output. The design obtained has been able to improve stability of print out quality standard, even time, material and cost saving, significantly.

Original languageEnglish
Title of host publicationProceedings - 16th ISSAT International Conference on Reliability and Quality in Design
Pages398-402
Number of pages5
Publication statusPublished - 1 Dec 2010
Event16th ISSAT International Conference on Reliability and Quality in Design - Washington, DC, United States
Duration: 5 Aug 20107 Aug 2010

Publication series

NameProceedings - 16th ISSAT International Conference on Reliability and Quality in Design

Conference

Conference16th ISSAT International Conference on Reliability and Quality in Design
CountryUnited States
CityWashington, DC
Period5/08/107/08/10

Keywords

  • DFMA
  • Factorial Design
  • Printing Quality
  • Setting Combination

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