TY - GEN
T1 - Project Quality Management Challenges and Solutions in IT Project
T2 - 7th International Conference on Computing, Engineering and Design, ICCED 2021
AU - Bakara, Yohanes Polin
AU - Raharjo, Teguh
AU - Hardian, Bob
AU - Suhanto, Agus
N1 - Publisher Copyright:
© 2021 IEEE.
PY - 2021
Y1 - 2021
N2 - Project quality management (PQM) is an essential, critical, and expensive stage in a system development life cycle. However, many IT projects have functional defects that have an impact on project scope and budget. This underlies the research to find out the challenges and solutions in the implementation of PQM. Through the systematic literature review (SLR) method, studies related to the challenges and solutions of PQM implementation in IT projects were obtained. Based on the conducted SLR, 42 studies were obtained, then analyzed, and resulted in 12 challenges classified into six classifications by referring to PMBOK 6th edition. Furthermore, the most challenging results are the management classification, with the percentage reaching 43% of the entire studies. The management classification consists of two challenges. First, the lack of PQM consists of a review, evaluation/inspection, and assessment process. Second, the lack of the project manager's skill to manage the planning, monitoring, controlling, and project scheduling activities. The final step is mapping the solutions obtained based on the study and guidelines on the effective quality management Prince2.
AB - Project quality management (PQM) is an essential, critical, and expensive stage in a system development life cycle. However, many IT projects have functional defects that have an impact on project scope and budget. This underlies the research to find out the challenges and solutions in the implementation of PQM. Through the systematic literature review (SLR) method, studies related to the challenges and solutions of PQM implementation in IT projects were obtained. Based on the conducted SLR, 42 studies were obtained, then analyzed, and resulted in 12 challenges classified into six classifications by referring to PMBOK 6th edition. Furthermore, the most challenging results are the management classification, with the percentage reaching 43% of the entire studies. The management classification consists of two challenges. First, the lack of PQM consists of a review, evaluation/inspection, and assessment process. Second, the lack of the project manager's skill to manage the planning, monitoring, controlling, and project scheduling activities. The final step is mapping the solutions obtained based on the study and guidelines on the effective quality management Prince2.
KW - challenge
KW - project
KW - quality management
KW - solution
KW - systematic literature review
UR - http://www.scopus.com/inward/record.url?scp=85125067009&partnerID=8YFLogxK
U2 - 10.1109/ICCED53389.2021.9664861
DO - 10.1109/ICCED53389.2021.9664861
M3 - Conference contribution
AN - SCOPUS:85125067009
T3 - 7th International Conference on Computing, Engineering and Design, ICCED 2021
BT - 7th International Conference on Computing, Engineering and Design, ICCED 2021
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 5 August 2021 through 6 August 2021
ER -