Process of Dispute Resolution in Construction Projects through Arbitration

The construction industry has a level of complexity and competitive, in which participants with different views in talent and knowledge level of the cooperation process of construction. In the construction industry, due to differences in perception between the project participants, conflict is inevitable. If the conflict is not managed properly, they quickly turn into a dispute. Dispute resolution can be done by appointing an arbitrator of the arbitration board. Evaluation process of dispute resolution in construction projects through a risk-based arbitration is performed to improve the performance of the Indonesian National Arbitration Board. Literature study and expert judgment used to determine the level of risk event that might occur. Causes of risks and impacts that occur as a result of risk is also examined. The lack number of competent arbitrator can resulting in losses for both parties is the highest frequency and effects. Until this time, the dispute still cannot be resolved in a fair and timely.