TY - GEN
T1 - Privacy Concern on Continuance of use in Online Doctor Consultation
AU - Devina, Reitasya
AU - Handayani, Putu Wuri
AU - Pinem, Ave Adriana
N1 - Publisher Copyright:
© 2019 IEEE.
PY - 2019/4
Y1 - 2019/4
N2 - Teleconsultation technology helps patients get information in a ubiquity so that information can be accessed anywhere and anytime in real time and it can reach people in areas that are difficult to access. Furthermore, with this technology, it can overcome affordability problems, which some application applies free service while others only charge affordable fee. However, privacy concern regarding the utilization of medical information could hinder the continuance of use. Thus, in this study we focused on analyzing the influence of privacy concern on continuance intention in using applications mobile online doctor consultation. The data was analyzed using PLS-SEM with 146 respondents. The results show that trust and perceived usefulness are significantly affect the intention of use the mobile application of doctor consultation in Indonesia. However, privacy concern is not found to be significantly moderate the relationship. Users also do not concern about the readability of privacy policy, but they will need to know what data and information that is collected by the application and the justification of the collection.
AB - Teleconsultation technology helps patients get information in a ubiquity so that information can be accessed anywhere and anytime in real time and it can reach people in areas that are difficult to access. Furthermore, with this technology, it can overcome affordability problems, which some application applies free service while others only charge affordable fee. However, privacy concern regarding the utilization of medical information could hinder the continuance of use. Thus, in this study we focused on analyzing the influence of privacy concern on continuance intention in using applications mobile online doctor consultation. The data was analyzed using PLS-SEM with 146 respondents. The results show that trust and perceived usefulness are significantly affect the intention of use the mobile application of doctor consultation in Indonesia. However, privacy concern is not found to be significantly moderate the relationship. Users also do not concern about the readability of privacy policy, but they will need to know what data and information that is collected by the application and the justification of the collection.
KW - continuance intention
KW - doctor consultation
KW - health mobile application
KW - privacy concern
UR - http://www.scopus.com/inward/record.url?scp=85091336271&partnerID=8YFLogxK
U2 - 10.1109/ICCED46541.2019.9161134
DO - 10.1109/ICCED46541.2019.9161134
M3 - Conference contribution
AN - SCOPUS:85091336271
T3 - 5th International Conference on Computing Engineering and Design, ICCED 2019
BT - 5th International Conference on Computing Engineering and Design, ICCED 2019
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 5th International Conference on Computing Engineering and Design, ICCED 2019
Y2 - 11 April 2019 through 13 April 2019
ER -