TY - JOUR
T1 - Policy Issues and Challenges in the Introduction of Electronic Toll Collection in Indonesia
T2 - A Qualitative System Dynamics Approach
AU - Kamiliah, Dewi Ratih
AU - Wijaya, Chandra
N1 - Publisher Copyright:
© 2023 Transnational Press London Ltd. All rights reserved.
PY - 2023
Y1 - 2023
N2 - Objective: This study aims to analyze the policy issues and challenges involved in the implementation of Electronic Toll Collection (ETC) systems in Indonesia using a Qualitative System Dynamics (QSD) approach. Theoretical Framework: The research utilizes the System Dynamics framework, focusing on the qualitative phase, which involves constructing Causal Loop Diagrams (CLDs) to visually represent relationships and feedback loops in the ETC system. Method: The research applies a comprehensive literature review to identify key variables, causal relationships, and feedback loops relevant to ETC in Indonesia, followed by constructing CLDs based on the literature and validating these through expert consultations and stakeholder feedback. Results and Conclusion: The study develops a CLD tailored to the Indonesian context, identifying key policy issues and challenges in ETC implementation. These challenges are categorized into technology adoption, public acceptance, regulatory frameworks, and financing. The research underscores the need for a coordinated, holistic approach in addressing the various policy issues simultaneously to ensure successful ETC implementation in Indonesia. It highlights the importance of stakeholder collaboration, public acceptance, adequate financing, and robust regulatory frameworks. The findings provide valuable insights for policymakers, transportation agencies, and other stakeholders in Indonesia and contribute to the broader literature on transportation policy analysis.
AB - Objective: This study aims to analyze the policy issues and challenges involved in the implementation of Electronic Toll Collection (ETC) systems in Indonesia using a Qualitative System Dynamics (QSD) approach. Theoretical Framework: The research utilizes the System Dynamics framework, focusing on the qualitative phase, which involves constructing Causal Loop Diagrams (CLDs) to visually represent relationships and feedback loops in the ETC system. Method: The research applies a comprehensive literature review to identify key variables, causal relationships, and feedback loops relevant to ETC in Indonesia, followed by constructing CLDs based on the literature and validating these through expert consultations and stakeholder feedback. Results and Conclusion: The study develops a CLD tailored to the Indonesian context, identifying key policy issues and challenges in ETC implementation. These challenges are categorized into technology adoption, public acceptance, regulatory frameworks, and financing. The research underscores the need for a coordinated, holistic approach in addressing the various policy issues simultaneously to ensure successful ETC implementation in Indonesia. It highlights the importance of stakeholder collaboration, public acceptance, adequate financing, and robust regulatory frameworks. The findings provide valuable insights for policymakers, transportation agencies, and other stakeholders in Indonesia and contribute to the broader literature on transportation policy analysis.
KW - Causal Loop Diagram (CLD)
KW - Electronic Toll Collection (ETC)
KW - policy issues and challenges
KW - Qualitative System Dynamics (QSD)
KW - transportation policy analysis
UR - http://www.scopus.com/inward/record.url?scp=85180961320&partnerID=8YFLogxK
U2 - 10.59670/ml.v20i8.5543
DO - 10.59670/ml.v20i8.5543
M3 - Article
AN - SCOPUS:85180961320
SN - 1741-8984
VL - 20
SP - 784
EP - 798
JO - Migration Letters
JF - Migration Letters
IS - 8
ER -