Personality and organizational citizenship behavior in Indonesia: The mediating effect of affective commitment

Debora E. Purba, Janneke K. Oostrom, Henk T. Van Der Molen, Marise Ph Born

Research output: Contribution to journalArticlepeer-review

28 Citations (Scopus)

Abstract

This study aims to investigate the mediating effect of affective commitment on the relationship between personality and organizational citizenship behavior (OCB) in a non-Western culture. We attempt to increase understanding of how personality and work attitudes affect OCB in a culture where relationships are highly valued. Data collected among employees in an Indonesian cement factory indicate that affective commitment partially mediates the relationship between extraversion and OCB directed at individuals (OCB-I) and at the organization (OCB-O), and also partially mediates the relationship between emotional stability and OCB-O. We confirm the importance of examining work attitudes in personality-OCB relationships in collective cultures.

Original languageEnglish
Pages (from-to)147-170
Number of pages24
JournalAsian Business and Management
Volume14
Issue number2
DOIs
Publication statusPublished - 20 Apr 2015

Keywords

  • Affective commitment
  • Collectivistic culture
  • Emotional stability
  • Extraversion
  • Individualistic culture
  • Organizational citizenship behavior

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