TY - CHAP
T1 - Performance improvement of baggage handling system in the soekarno-hatta international airport
AU - Novrisal, Dimas
AU - Hamani, Nadia
AU - Elmhamedi, A.
AU - Soemardi, Tresna
N1 - Publisher Copyright:
© Springer International Publishing Switzerland 2017.
PY - 2017
Y1 - 2017
N2 - Growing number of passenger in the world resulted congestion problem in the airport. Many airports try to improve the performance of the service by company program related to passenger satisfaction. To develop the company program, management of airport should know performance of existing system. In this research, we measure and compare the performance of the existing system and new system of airport departure terminal of Soekarno-Hatta International Airport (SHIA). Discrete-event simulation method was developed to measure the system. ProModel simulator software, from ProModel Corporation, was utilized to simulate the existing system and new system of Departure Terminal in the Airport. To measure the performance, authors focus on some indicators, i.e., passengers processing time, passengers waiting time, and utilization of each station. The authors make some scenarios based on the increasing of passengers 4.9 % in 2015, 18.9 % in 2020, 17.7 % in 2025, and 1.5 % in 2030. There is a significant difference in 2020–2025 in amount of 25 % in order to the passengers’ average time. Therefore, the new system will have better performance.
AB - Growing number of passenger in the world resulted congestion problem in the airport. Many airports try to improve the performance of the service by company program related to passenger satisfaction. To develop the company program, management of airport should know performance of existing system. In this research, we measure and compare the performance of the existing system and new system of airport departure terminal of Soekarno-Hatta International Airport (SHIA). Discrete-event simulation method was developed to measure the system. ProModel simulator software, from ProModel Corporation, was utilized to simulate the existing system and new system of Departure Terminal in the Airport. To measure the performance, authors focus on some indicators, i.e., passengers processing time, passengers waiting time, and utilization of each station. The authors make some scenarios based on the increasing of passengers 4.9 % in 2015, 18.9 % in 2020, 17.7 % in 2025, and 1.5 % in 2030. There is a significant difference in 2020–2025 in amount of 25 % in order to the passengers’ average time. Therefore, the new system will have better performance.
KW - Discrete-event simulation
KW - Modeling
KW - Performance measurement
UR - http://www.scopus.com/inward/record.url?scp=85060496769&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-45901-1_39
DO - 10.1007/978-3-319-45901-1_39
M3 - Chapter
AN - SCOPUS:85060496769
T3 - Springer Proceedings in Complexity
SP - 383
EP - 384
BT - Springer Proceedings in Complexity
PB - Springer
ER -