PENGETAHUAN, SIKAP DAN KEBUTUHAN PENGUNJUNG APOTEK TERHADAP INFORMASI OBAT DI KOTA DEPOK

Background: One of the obligations of pharmacist at a dispensary was to give drug information to the patient. The aims of this study were to describe the knowledge, attitude and need of dispensary visitor to the drug information in Depok City. This research uses cross sectional design with descriptive approach. The research samples are 150 dispensary visitors in Depok City during May–July 2008. Methods: The data collected using the questionnaire which has been reliability tested. The data were analyzed by frequency distribution and Chi Square Test. Results and Conclusions: The Results of this study show that: 1) Most of the dispensary visitors are women, age up to 40 years old, academic graduated, employee with income Rp 3–5 millions per month, and buying prescription. 2) Most of the dispensary visitor have high knowledge to the drug information, except in the case of knowledge about duty of pharmacist, who is to give drug information, logo of generic drug and way of giving drug information. 3) Most of the dispensary visitor have positive attitude to the drug information, except in the case of consultation room seen in front of the counter, pharmacist’s fee from the drug information service, and the drug information required a computer. 4) Most of the dispensary visitor need the drug information. 5) The knowledge of dispensary visitor does not correlate to the drug information requirement, but the attitude of dispensary visitor correlate significantly to the drug information requirement.