Obstacle factor analysis of E-Government implementation at the ministry of tourism

Jayanti Kartika Putri, Dana Indra Sensuse

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

Electronic Government (E-Government) was implemented to achieve the good governance. Ministry of Tourism (Kemenpar) has implemented E-Government, even though its implementation does not meet the expectation yet. Kemenpar’s performance value of PeGI (The ranking of E-Government of Indonesia) in 2014 was 2.47, it has decreased to 2.04 in 2015, and was ranked as a Low category. This declining value not only affects the governance and the quality of public service, but also shows that, there were obstacles encountered by Kemenpar to implement E-Government. The purpose of this study is to find factors which inhibited the implementation of E-Government. Quantitative approach with questionnaire and liniear regression analysis will be conducted in this study. This study found that there were only 6 out of 9 factors proven that will inhibit the implementation of E-Government in Kemenpar, i.e lacking of objectives and strategies for implementation, lacking of collaboration and coordination within Kemenpar, the technology that has not integrated, the E-Govemment service frequently unavailable and resulted to low levels of intention to use, lacking of confidence in digital information, and the failure when using the service resulted to low levels of data storage security.

Original languageEnglish
Title of host publication2018 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages57-62
Number of pages6
ISBN (Electronic)9781728101354
DOIs
Publication statusPublished - 17 Jan 2019
Event10th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018 - Yogyakarta, Indonesia
Duration: 27 Oct 201828 Oct 2018

Publication series

Name2018 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018

Conference

Conference10th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018
CountryIndonesia
CityYogyakarta
Period27/10/1828/10/18

Keywords

  • E-Government
  • Liniear Regression Analysis
  • Ministry ofTourism
  • PeGI
  • Quantitative

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    Putri, J. K., & Sensuse, D. I. (2019). Obstacle factor analysis of E-Government implementation at the ministry of tourism. In 2018 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018 (pp. 57-62). [8618165] (2018 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICACSIS.2018.8618165