TY - JOUR
T1 - Nurse satisfaction level using electronic nursing documentation
AU - Aris Winata, I. Made Ngurah
AU - Hariyati, Rr Tutik Sri
N1 - Funding Information:
We are also grateful to Faculty of Nursing Universitas Indonesia, specifically DRPM Universitas Indonesia, who have provided Hibah PITTA B 2019 assistance to researchers No. NKB-0499/UN2.R3.1/HKP.05.00/2019.
Publisher Copyright:
© 2020 Elsevier España, S.L.U.
PY - 2021/4
Y1 - 2021/4
N2 - Application optimization of computerized documentation systems is influenced by several factors, including nurse satisfaction. Dissatisfaction among nurses may result in lower documentation quality. Satisfaction was measured by a questionnaire based on the End User Computing Satisfaction (EUCS) model. This study used a cross-sectional approach to determine the relationship of variables under study that involved 98 nurses selected by a convenience sampling method. Univariate test results suggest that 53.1% of nurses were satisfied with the current END system. It was also found that satisfied participants tended to be younger, female, more experienced, Diploma graduates, at PK1 level, and did not attend training. The implementation of an information system that accounts for nurses’ user satisfaction significantly affects system utilization and quality of care. Electronic-based systems require further improvement, especially in component accuracy, timeliness, and usability.
AB - Application optimization of computerized documentation systems is influenced by several factors, including nurse satisfaction. Dissatisfaction among nurses may result in lower documentation quality. Satisfaction was measured by a questionnaire based on the End User Computing Satisfaction (EUCS) model. This study used a cross-sectional approach to determine the relationship of variables under study that involved 98 nurses selected by a convenience sampling method. Univariate test results suggest that 53.1% of nurses were satisfied with the current END system. It was also found that satisfied participants tended to be younger, female, more experienced, Diploma graduates, at PK1 level, and did not attend training. The implementation of an information system that accounts for nurses’ user satisfaction significantly affects system utilization and quality of care. Electronic-based systems require further improvement, especially in component accuracy, timeliness, and usability.
KW - Computerized nursing documentation
KW - Information system
KW - Nurse
KW - Satisfaction
UR - http://www.scopus.com/inward/record.url?scp=85104104043&partnerID=8YFLogxK
U2 - 10.1016/j.enfcli.2020.12.002
DO - 10.1016/j.enfcli.2020.12.002
M3 - Article
C2 - 33849141
AN - SCOPUS:85104104043
SN - 1130-8621
VL - 31
SP - S109-S112
JO - Enfermeria Clinica
JF - Enfermeria Clinica
ER -